PATRICIA COWELL
Ottawa,Canada
Summary
Results-driven recruitment professional with 7+ years of experience supporting high-volume hiring, workforce planning, and end-to-end recruitment in fast-paced environments. Proven ability to partner with hiring managers, screen and shortlist candidates, coordinate interviews, and manage candidate communication throughout the hiring lifecycle. Strong organizational, stakeholder management, and remote work capabilities.
Overview
10
10
years of professional experience
Work History
Recruitment & Operations Director
Overflow Brewing Co.
Ottawa, ON
09.2023 - Current
- Lead end-to-end recruitment for hospitality, events, and operations roles, supporting high-volume hiring needs
- Partner closely with hiring managers to assess staffing requirements and role priorities
- Draft, post, and refine job descriptions aligned with operational needs and market standards
- Screen resumes, conduct initial interviews, and shortlist candidates against role criteria
- Coordinate and schedule interviews, ensuring a smooth candidate and stakeholder experience
- Manage ongoing candidate communication, feedback, and onboarding processes
- Maintain accurate hiring documentation, records, and compliance standards
- Support performance management, coaching, and workforce planning initiatives
General Manager (Multi-Location)
A &W
Ottawa, ON
03.2016 - 01.2023
- Managed high-volume recruitment across multiple locations, hiring frontline staff and leadership roles
- Conducted candidate screening, interviews, hiring decisions, onboarding, and training
- Partnered with senior leadership and store managers to forecast workforce needs
- Oversaw recruitment pipelines while managing competing operational priorities
- Ensured compliance with employment policies, health & safety, and labor regulations
- Maintained strong communication with candidates and internal stakeholders throughout the hiring process
Volunteer Relations Coordinator (Contract )
The Ottawa Dragon Boat Foundation
Ottawa, ON
09.2018 - 07.2020
- Supported high-volume volunteer recruitment and scheduling
- Maintained volunteer databases and recruitment records
- Acted as primary point of contact for volunteers and internal stakeholders
- Coordinated logistics, onboarding, and event staffing requirements
Tournament Manager (Contract )
Palooza
Ottawa, ON
09.2018 - 09.2019
- Supported recruitment and coordination of staff, volunteers, and contractors
- Managed CRM systems to track candidate and volunteer data
- Coordinated scheduling, communications, and onboarding activities
- Partnered with vendors, stakeholders, and leadership to meet operational staffing needs
- Led cross-functional teams to enhance project delivery and operational efficiency.
- Conducted performance reviews, providing constructive feedback to drive employee engagement and productivity.
Tournament Manager (Contract)
Palooza Festival (Non-Profit)
Ottawa, ON
09.2018 - 09.2019
- Supported recruitment and coordination of staff, volunteers, and contractors
- Managed CRM systems to track candidate and volunteer data
- Coordinated scheduling, communications, and onboarding activities
- Partnered with vendors, stakeholders, and leadership to meet operational staffing needs
Education
Post-Graduate Certificate - Business & Hospitality Management
Algonquin College
Ottawa, ONBachelor of Arts - English
Lalit Narayan Mithila University
Bachelor of Audio Engineering - undefined
St.Xavier’s College
Skills
- End-to-End Recruitment
- High-Volume Hiring
- Candidate Screening & Shortlisting
- Hiring Manager Partnership
- Interview Coordination & Facilitation
- Stakeholder Communication
- Workforce Planning Support
- CRM & ATS Systems
- Scheduling & Offer Coordination
- Remote & Independent Work
- Compliance & Documentation
- Operational efficiency
- Operations oversight
- Strategic planning and execution
- Business management
- Cost control
Languages
English
Native or Bilingual
Timeline
Recruitment & Operations Director
Overflow Brewing Co.
09.2023 - Current
Volunteer Relations Coordinator (Contract )
The Ottawa Dragon Boat Foundation
09.2018 - 07.2020
Tournament Manager (Contract )
Palooza
09.2018 - 09.2019
Tournament Manager (Contract)
Palooza Festival (Non-Profit)
09.2018 - 09.2019
General Manager (Multi-Location)
A &W
03.2016 - 01.2023
Bachelor of Arts - English
Lalit Narayan Mithila University
Bachelor of Audio Engineering - undefined
St.Xavier’s College
Post-Graduate Certificate - Business & Hospitality Management
Algonquin College
ADDITIONAL STRENGTHS
- High-Volume Hiring
- End-to-End Recruitment Delivery
- Hiring Manager Partnership
- Candidate Screening & Interviewing
- Stakeholder & Candidate Communication
- Organization & Scheduling Compliance & Documentation