PATRICIA CASTILLO
Calgary,Alberta
Summary
Dynamic and results-driven professional with over 15 years of proven success in sales, technical sales, and service delivery within the oil and gas industry. Expertise in driving revenue growth, cultivating strategic client relationships, and leading cross-functional teams in high-stakes environments. Skilled in delivering innovative technical solutions, managing key accounts, and aligning services with client operational goals. Adept at navigating both mature and emerging markets while consistently exceeding sales targets and supporting major capital projects.
Overview
27
27
years of professional experience
Work History
Business Development Manager
DNOW
Brisbane, Australia
01.2018 - 01.2024
- Managed a portfolio of key accounts, strengthening client relationships and achieving a 20% increase in repeat business and customized solutions.
- Led proposal and tenders’ development that secured $5M in aDoc contract in 2 years
- Negotiated contracts and pricing agreements that improved client retention rates by 15% year-over-year.
- Conducted market analysis to identify upselling opportunities, successfully expanding service offerings within existing accounts.
- Oversaw full sales cycle from prospecting to contract close, consistently exceeding targets by 10–20%.
- Partnered with cross-functional teams to deliver tailored solutions, resulting in a $1.5M revenue growth across strategic accounts.
- Pumping Solutions and Artificial Lift division
- Www.basinsupply.com
Country Sales Manager
Basin Supply Colombia
Colombia
01.2013 - 12.2015
- Expanded company footprint in Colombia through Supply Chain and rental of drilling tools services, delivering integrated product solutions and post-sale support that increased country revenue by $5M in 2 years.
- Developed business strategies to address oil prices crash and impact on the supply of oilfield products.
- Established and managed strategic relationships with 3rd party companies dealing with the purchase and sale of oilfield equipment required for the exploitation of crude and gas.
Sales Manager
DOVER - Oil Lift Technology
01.2011 - 12.2012
- Demonstrated strong revenue management understanding across multiple accounts related to artificial lift technologies and services provided by the company.
- Managed different commercial strategies that helped our customers to achieve their daily production targets while lowering operational cost.
- Developed strategies to deepen existing relationships to grow business. Troubleshot, and effectively responded to operational and equipment performance concerns.
- Www.doverals.com
Account Manager
Weatherford
01.2007 - 01.2011
- Contract leader for the Nexen CBM (Coal-bed Methane) Coal Seam Gas project (CDN $6.5M contract).
- Collaborated with technical teams to conduct equipment trials and multi-product integration, securing new approvals and strengthening customer confidence in product reliability.
- Championed a safety-first mindset in client interactions and internal collaboration, contributing to a zero-harm culture.
Applications Engineer
Weatherford
01.2005 - 01.2007
- Supported account teams in consultative sales and solution-based selling of engineered artificial lift products, ensuring technical requirements were met for clients.
- Partnered with cross-functional experts to deliver customized technical presentations to engineering and operations personnel, improving adoption of new technologies.
Production Engineer
Harken De Colombia
01.2002 - 01.2005
- Coordination and supervision of well-site operations, liaising with separate departments to ensure progress of well services, daily control of production (42,000 barrels/day), coordination of field personnel, technical and economic evaluation for different artificial lift methods, and evaluation of the ESP (Electrical submersible pumping) performance.
Applications Engineer
Baker Hughes-Centrilift
01.1997 - 01.2002
- Undertaking a daily control of equipment in order to analyze performance and make recommendations towards system optimization.
- Coordination of maintenance and follow-up activities of installed units to achieve oil production targets.
Education
Continuing Education - Economy for non-economists
University of El Rosario
01.1999
bachelor’s - petroleum engineering
University of America
01.1992
Skills
- Sales & Business Development: New Client Acquisition, Account Management, Relationship Building, Contract Negotiation, B2B Sales, Account Growth and Customer Retention Strategies
- Technical Sales & Industry Knowledge: Oil & Gas Solutions, Supply Chain & Logistics, Market Research, Proposal Development, RFP/Tender Management, Technical Presentations
- CRM & Software Tools: Customer Relationship Management (CRM) – Microsoft Dynamics 365, MS Office Suite (Excel, Word, PowerPoint)
- Analytical & Strategic Skills: Forecasting, KPI Tracking, Competitive Analysis, Strategic Planning, Problem Solving
- Multilingual communication skills (English, Spanish), cross functional collaboration
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Business Development Manager
DNOW
01.2018 - 01.2024
Country Sales Manager
Basin Supply Colombia
01.2013 - 12.2015
Sales Manager
DOVER - Oil Lift Technology
01.2011 - 12.2012
Account Manager
Weatherford
01.2007 - 01.2011
Applications Engineer
Weatherford
01.2005 - 01.2007
Production Engineer
Harken De Colombia
01.2002 - 01.2005
Applications Engineer
Baker Hughes-Centrilift
01.1997 - 01.2002
bachelor’s - petroleum engineering
University of America
Continuing Education - Economy for non-economists
University of El Rosario