Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Carrasco

Santa Ana

Summary

Performance-driven professional with experience in legal support services. Strong organizational, customer service and communication skills with the ability to independently plan and direct business affairs. Looking to obtain a career with a progressive organization that will use my experience, skills, and abilities in a professional environment, where I can effectively contribute to operations in any capacity that best matches my skills and experience.

Overview

22
22
years of professional experience

Work History

Court Services Department Manager

Nationwide Legal
03.2007 - Current
  • Manage and scheduled the arrivals and departures of all court runners to ensure prompt customer service
  • Effectively managed high-volume workload of word processing assignments and court filings along with receipt of all emails
  • Coordinated logistics and document preparation for court proceedings and meetings
  • Managed and successfully trained new employees
  • Resolved customer’s complaints in order to achieve excellent customer service
  • Review court documents for compliance with State Court & e-file legal documents.
  • Assist management with monthly billing.
  • Assist covering on-site employees
  • Communicated with managers of other departments to maintain transparency.

Administrative Assistant/Litigation

Worldwide Network
01.2004 - 03.2007
  • Assisting attorneys with court filings, researches and indexes on cases at different court
  • Provided administrative support as needed for attorneys & legal staff.
  • Supervised court department runners.
  • Set up court filings, courtesy copies, trial documents and would arrange for them to be delivered.


Administrative Assistant

Janney & Janney
01.2002 - 01.2004
  • Answering phones and assist with transferring calls and managing voicemails
  • Filing and maintaining each individual law firm file
  • Data Entry for any and all service orders as well as billing
  • Organized and coordinated incoming and outgoing mail & packages deliveries.

Education

High School Diploma -

Santa Ana High
Santa Ana, CA

Skills

  • Word/Excel
  • Outlook
  • Legal Research
  • Litigation Support
  • Excellent Organizational Skills
  • Strong Written and Verbal Skills

Timeline

Court Services Department Manager

Nationwide Legal
03.2007 - Current

Administrative Assistant/Litigation

Worldwide Network
01.2004 - 03.2007

Administrative Assistant

Janney & Janney
01.2002 - 01.2004

High School Diploma -

Santa Ana High

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Patricia Carrasco