Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills.
Overview
16
16
years of professional experience
Work History
Logistics Operations Specialist & Head of Training
TutorBright
08.2019 - Current
Fostered culture of continuous improvement within the logistics team by promoting best practices, encouraging innovation, and providing regular feedback on individual performance.
Implemented a proactive approach to demand forecasting, enabling better resource allocation planning and reducing stockouts during peak seasons.
Broke productivity records month after month by aligning quality and speed when matching families and tutors to work together.
Designed training programs for new employees, ensuring they were equipped with the necessary skills and knowledge to succeed in their roles as Logistics Operations Specialists.
Salon Coordinator & Talent Acquisition Manager
Tony Chaar Salon
07.2017 - 07.2020
Scheduled appointments by phone, email and in person and recommended additional services.
Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
Sourced and screened candidates to fill open positions within a company.
Coached and trained employees to optimize performance and achieve demanding business objectives.
Payroll & Finance Administrator
Quinta Do Golfe
02.2016 - 06.2017
Managed payroll and timekeeping to track hours and accurately pay employees.
Updated daily transaction records to assist with payroll and billing administration.
Ensured timely payment of vendor invoices, maintaining strong relationships with suppliers and partners.
Supported month-end close processes, ensuring accurate and timely submission of financial statements to stakeholders.
Human Resources Intern
Ortopedia Rio Preto
01.2008 - 02.2015
Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
Answered phone and performed clerical duties to assist human resources department.
Education
Graduate Certificate - Human Resources Management
Centennial College
Scarborough, ON
05.2019
BBA - Business Administration
Faculdades Dom Pedro II
Sao Jose Do Rio Preto, SP - Brazil
11.2013
Skills
Organizational Development
Staff Development
HR policies and procedures
Training and mentoring
Recruitment and hiring
Onboarding and Orientation
Workforce Planning
Training development
Problem-Solving
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Work Preference
Work Type
Full Time
Location Preference
Remote
Important To Me
Company CultureWork-life balanceCareer advancement401k matchFlexible work hoursWork from home option
Timeline
Logistics Operations Specialist & Head of Training