Patricia Beltran
Van Nuys
Summary
Proactive and goal-oriented Senior Administrative with 10+ years of customer service experience and excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Project Coordinator - Contract
Power 2 Workers
Los Angeles, CA
06.2025 - 11.2025
- Supported the planning of meetings, preparing agendas and taking minutes for record-keeping.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Distributed monthly reports with data and updates on Section 3 and Targeted Section 3 employees.
- Attended weekly meetings with General and Subcontractors to obtain status and updates on start date and completion dates for projects.
Work Source TSE Participant - Contract
LA Public Defenders Office
Van Nuys, CA
10.2024 - 06.2025
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Transferred misdemeanor and felony case date to CCSM system.
- Trained new personnel regarding department operations, policies and services.
- Responded to inmates request or questions, offering excellent support and language translation tailored to address needs.
Senior Administrative Assistant - Contract
Alliance MIT School
Sun Valley, CA
10.2022 - 07.2023
- Managed correspondence and communication with students, parents, staff, and external partners to ensure timely responses.
- Liaised between IEP coordinators, counselors, students and parents to facilitate effective communication and translation to assure student complete graduation requirements.
- Increased new student enrollment by 90% and assisted parents with enrollment process and package.
- Participated in special events and created fundraisers for school sports event or dances.
Loan Processor
Lending USA
Sherman Oaks, CA
07.2021 - 08.2022
- Reviewed financial documents for accuracy and completeness, facilitating timely approvals.
- Processed loan applications efficiently, ensuring compliance with regulatory requirements.
- Executed more than 100 calls daily, achieving a closure rate of 100%
- Funded over $100k in processed and approved loans.
- Collaborated with underwriters to resolve issues and expedite loan processing workflows.
BDC Sales
Keyes Toyota of Van Nuys
Van Nuys, CA
01.2018 - 08.2020
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Trained new team members on product knowledge and customer service protocols.
- Attained in over $1 Million of total sales revenue.
Mortgage Collections Specialist
Urban Lending Solutions
Westlake, CA
01.2016 - 01.2018
- Managed delinquent accounts and developed payment plans to assist borrowers in retaining their homes.
- Trained and mentored new team members on compliance regulations and effective collection techniques.
- Utilized advanced analytical skills to evaluate various repayment options based on individual borrower circumstances.
- Amassed collection exceeding $5 million from mortgage defaulters.
- Assisted underwriters with the review of documents to expedite modification process.
Education
High School Diploma -
Ulysses Grant High School
Valley Glen, CASkills
- Time management
- Problem-solving
- Detail-oriented
- Flexible and adaptable
- Customer service
- Human Resource
- Management
- Underwriting
- Collections
- Billcom
- ADP Software
- Office Suite
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Project Coordinator - Contract
Power 2 Workers
06.2025 - 11.2025
Work Source TSE Participant - Contract
LA Public Defenders Office
10.2024 - 06.2025
Senior Administrative Assistant - Contract
Alliance MIT School
10.2022 - 07.2023
Loan Processor
Lending USA
07.2021 - 08.2022
BDC Sales
Keyes Toyota of Van Nuys
01.2018 - 08.2020
Mortgage Collections Specialist
Urban Lending Solutions
01.2016 - 01.2018
High School Diploma -
Ulysses Grant High School