Patricia Baxter
Hamilton,Ontario
Summary
Dynamic and customer-focused professional with a clean driving record and a positive attitude, demonstrated through successful deliveries at Uber Eats. Proven ability to enhance customer satisfaction and build lasting relationships, while maintaining attention to detail and punctuality in fast-paced environments. Skilled in safe driving and effective communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Uber Delivery Driver
Uber Eats
10.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
Cashier
Carters Oshkosh
02.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Waitress
Golden Griddle Family Restaurants
04.2013 - 05.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Sales Associate
La Vie En Rose Outlet & Aqua
01.2013 - 05.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Westmount High School
Hamilton, ONSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Punctual and reliable
- Safe driving
- Clean driving record
Certification
- First Aid Certification
- CPR/AED Certification
- Six Sigma Certification
Aerobics Instuctor
Worked when i was young in halifax instructing,teaching classes,teaching exercises helping with nutrition. We went to Boston for a conference and i was picked to do the class by my co-workers
Timeline
Cashier
Carters Oshkosh
02.2023 - 09.2023
Uber Delivery Driver
Uber Eats
10.2022 - Current
Waitress
Golden Griddle Family Restaurants
04.2013 - 05.2014
Sales Associate
La Vie En Rose Outlet & Aqua
01.2013 - 05.2014
High School Diploma -
Westmount High School
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