Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patricia Bamba

Summary

Dedicated professional experienced with property sales and client relationship management, ensuring smooth transactions from start to finish. Utilizes market analysis and strategic negotiation to meet client goals. Track record of achieving high client satisfaction through clear communication and personalized service. Demonstrated strengths in customer service, sales and business administrative support. Combining 4 years of real estate expertise with 18 years background in business administrative support and sales and marketing.


Seeking a Full-time position that offers a competitive salary, and the opportunity to expand skills and contribute to company and team success. Considered hard working, ethical, reliable, honest, committed and detail-oriented.

Overview

19
19
years of professional experience

Work History

Procurement Project Administrator

Western Pacific Enterprises JV Transit Integrators BC
04.2025 - Current
  • Consistently updating and maintaining all Procurement files and Supplier Contacts for Surrey Langley Skytrain Project.
  • Creating Bidders List for approval and signatures
  • Coordinated project schedules and resources to ensure timely delivery and adherence to deadlines.
  • Streamlined communication processes between stakeholders to enhance collaboration and information sharing.
  • Monitored project progress, identifying risks and implementing corrective actions to maintain project alignment.
  • Developed comprehensive documentation for project phases, improving accessibility and clarity for team members.
  • Evaluated existing procedures and proposed process improvements that enhanced overall project effectiveness and outcomes.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.
  • Monitored project progress closely, promptly addressing any deviations from the plan or schedule.
  • Efficiently managed incoming requests from stakeholders by prioritizing tasks based on urgency and relevance.
  • Organized critical documentation for easy access and retrieval, increasing team productivity.
  • Facilitated meetings with cross-functional teams to discuss project updates, goals, and strategies for improvement.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Assist the Finance Department with invoice receiving and creating PO's.

Real Estate Agent

Macdonald Realty Westmar and Coldwell Banker Prestige Realty/Condos.ca
01.2020 - 09.2024
  • Prepare contracts and closing documents; ensure legal compliance and accuracy.
  • Guide buyers through property tours and inspections; provide market insights.
  • Create comparative market analysis; offer data-driven advice to clients.
  • Advise sellers on home staging; enhance property appeal for buyers.
  • Promote property sales via ads and open houses; negotiate successful deals.
  • Provide continuous support to clients post-sale to ensure satisfaction and retention.
  • Streamline client communication, ensuring clarity and timely updates.
  • Boost client base through strategic networking and partnerships.
  • Optimize listing strategies based on real-time market trends.
  • Meticulously analyze client needs to tailor property searches effectively.
  • Facilitate smooth transactions by addressing client concerns promptly.
  • Book and schedule Buyers tours.
  • Coordinated inspections and appraisals of properties as needed.
  • Negotiated offers between buyers and sellers.
  • Created property listings with comprehensive descriptions and high-quality photos.
  • Developed strategies to increase visibility of listings among target audiences.
  • Offering guidance on financing options to prospective homebuyers.
  • Continuously updated knowledge of current market trends and local inventory availability.
  • Organized marketing materials such as flyers, brochures, and signage for listed properties.

Customer Experience Representative (contract)

UNFI Canada
05.2023 - 12.2023
  • Provided exceptional service through phone and emails, ensuring customer inquiries were resolved quickly and efficiently.
  • Addressed customer complaints, issues, and concerns in a professional and empathetic manner, working to resolve problems while maintaining a high level of customer satisfaction.
  • Utilized in-depth knowledge of products/services to guide customers in making informed decisions.
  • Assisted customers with placing orders, processing returns, exchanges, and managing account information or billing inquiries.
  • Collected and reported on customer feedback to improve service processes and identify opportunities for service improvements.
  • Identified opportunities to upsell or cross-sell products/services based on customer needs, contributing to revenue growth.
  • Processing credits for returns and damaged/spoiled products.
  • Data entry.

Inside Sales Representative

Pro Organics/UNFI Canada
01.2010 - 04.2019
  • Handled order entry via phone, fax, and email; updated account records and contact logs.
  • Followed up with customers to meet their needs with products and services.
  • Responded promptly to customer inquiries and prioritized daily workflows.
  • Negotiated prices, quoted product pricing, and informed customers of product availability.
  • Contributed ideas to grow the customer base and assisted with marketing materials.
  • Streamlined order processing via phone, fax, and email, ensuring accurate account updates.
  • Developed strategies to expand client base through targeted customer engagement and marketing.
  • Partnered with the Marketing team to refine monthly promotional materials, elevating market reach.
  • Evaluated and adjusted product pricing and availability, optimizing sales potential.
  • Boosted client retention by enhancing service follow-ups and account management.
  • Coordinated with marketing to develop campaigns that increased customer base.

Receptionist/Administrative Assistant

Pro Organics
01.2008 - 01.2010
  • Greeted and assisted clients and visitors, ensuring a welcoming environment.
  • Managed incoming calls, relayed messages accurately, and provided information to callers.
  • Managed daily operations and administrative functions.
  • Performed clerical duties including typing, copying, faxing, filing, and scheduling.
  • Running and creating reports.
  • Minute taking.
  • Ordered and maintained office supplies, ensuring availability and cost-efficiency.
  • Assisted Accounting Department with banking tasks, contributing to financial accuracy.
  • Supported event planning.
  • Optimized mail distribution processes.
  • Streamlined client onboarding, enhancing customer service efficiency.
  • Maintained 100% accuracy in financial record-keeping and banking support.
  • Provided essential support in client relations.

Receptionist/Administrative Assistant

Clark Freightways
02.2007 - 11.2007
  • Greeted and assisted clients and visitors, enhancing customer satisfaction.
  • Managed incoming calls, relayed messages, and provided information, improving communication efficiency.
  • Performed clerical tasks including typing, copying, faxing, filing, and scheduling, ensuring office operations ran smoothly.
  • Ordered office supplies, maintaining inventory and reducing downtime.
  • Minute taking.
  • Accurately filed incoming mail and updated company files, ensuring data integrity.
  • Supported the Accounting Department with banking and deposits, contributing to financial accuracy.
  • Assisted Controller and Managers with miscellaneous tasks, demonstrating flexibility and teamwork.
  • Streamlined office supply inventory.
  • Supported Accounting Dept. with precise banking tasks, ensuring financial accuracy.
  • Analyzed and updated employee data, maintaining high confidentiality and accuracy.

Administrative Assistant/Receptionist

Westbridge Capital Group
11.2006 - 02.2007
  • Greeted and assisted clients and visitors, enhancing customer satisfaction and office efficiency.
  • Managed incoming phone calls, relayed messages accurately, and provided information to callers.
  • Performed clerical duties including typing, filing, and scheduling, ensuring smooth office operations.
  • Ordered office supplies and maintained inventory, supporting uninterrupted workflow.
  • Handled day-to-day banking and deposits, ensuring financial accuracy and security.
  • Provided essential support for daily banking tasks, ensuring accuracy and timeliness.
  • Facilitated team communication, ensuring all members were informed of updates.
  • Enhanced office productivity by efficiently managing multi-line phone systems.
  • Strengthened team efficiency by providing reliable support to management and staff.
  • Enhanced client reception by creating a welcoming environment.
  • Scheduling and booking travel and appointments for the CEO.

Education

Real Estate Trading Services Licensing Certificate -

UBC Sauder of Business School
Vancouver, BC
06.2018

Marketing Essentials Certificate - undefined

British Columbia Institute of Technology (BCIT)
Burnaby, BC
01.2008

Skills

  • Analytical mindset
  • Strong organizational skills
  • Clear and articulate communicator
  • Administrative support
  • Proficient in Microsoft office

Languages

English (Native)
Tagalog (Proficient)

Timeline

Procurement Project Administrator

Western Pacific Enterprises JV Transit Integrators BC
04.2025 - Current

Customer Experience Representative (contract)

UNFI Canada
05.2023 - 12.2023

Real Estate Agent

Macdonald Realty Westmar and Coldwell Banker Prestige Realty/Condos.ca
01.2020 - 09.2024

Inside Sales Representative

Pro Organics/UNFI Canada
01.2010 - 04.2019

Receptionist/Administrative Assistant

Pro Organics
01.2008 - 01.2010

Receptionist/Administrative Assistant

Clark Freightways
02.2007 - 11.2007

Administrative Assistant/Receptionist

Westbridge Capital Group
11.2006 - 02.2007

Marketing Essentials Certificate - undefined

British Columbia Institute of Technology (BCIT)

Real Estate Trading Services Licensing Certificate -

UBC Sauder of Business School

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Patricia Bamba