Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Patricia Avalos

Buena Park

Summary

Dynamic professional with extensive experience in customer service at Target and leadership as a Pharmacy Supervisor. Proven ability in cash handling and effective communication, ensuring customer satisfaction and operational efficiency. Recognized for mentoring staff and maintaining high standards in service delivery, fostering a positive environment for both customers and team members.

Overview

12
12
years of professional experience

Work History

Seasonal Worker

Target
Buena Park
11.2018 - 03.2019
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Addressed customer questions and concerns regarding products and services.
  • Processed credit card transactions accurately and efficiently.
  • Scanned items and checked pricing on cash register for accuracy.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers and provided friendly customer service.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers promptly and responded to questions.

Food Service Worker

Magnolia School District
Anaheim
01.2016 - 03.2018
  • Cleaned kitchen areas, equipment and utensils.
  • Ensured that all foods were prepared according to health department regulations.
  • Assisted with unloading deliveries from suppliers into storage areas.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Performed variety of duties related to food service.
  • Maintained safe food handling practices to prevent germ spread.
  • Operated dishwashing machines safely and efficiently.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Monitored food temperatures to ensure safety and quality standards were met.

Pharmacy Supervisor

Farmacia Santa Ana
Santa Ana
01.2007 - 12.2015
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards.
  • Assisted in resolving customer complaints or inquiries in a timely manner.
  • Monitored medication inventory levels and kept detailed documentation in company software.
  • Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
  • Communicated with patients with compassion while keeping medical information private.
  • Provided education and guidance on over-the-counter medications, supplements, and health maintenance.
  • Communicated regularly with physicians regarding medication orders and patient needs.
  • Counted and balanced registers.
  • Maintained accurate patient medication profiles, including allergies, conditions, and concurrent medications.

Education

Some College (No Degree) - Liberal Studies

Cypress College
Cypress, CA

Some College (No Degree) - Liberal Studies

Santa Ana College
Santa Ana, CA

Skills

  • Customer service
  • Cash handling
  • Communication skills
  • Quick learner

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Seasonal Worker

Target
11.2018 - 03.2019

Food Service Worker

Magnolia School District
01.2016 - 03.2018

Pharmacy Supervisor

Farmacia Santa Ana
01.2007 - 12.2015

Some College (No Degree) - Liberal Studies

Cypress College

Some College (No Degree) - Liberal Studies

Santa Ana College

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Patricia Avalos