Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Alcacio

San Diego

Summary

Dynamic professional with extensive experience at Walmart as a DSD Receiver, excelling in shipment tracking and vendor coordination. Recognized for enhancing inventory accuracy and implementing efficient receiving processes. Strong communicator and reliable team player, committed to upholding safety standards and achieving operational excellence.

Overview

20
20
years of professional experience

Work History

DSD Receiver/AP Operation

Walmart
10.2021 - 02.2025
  • Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
  • Actively collaborated with warehouse management to create and implement strategies for continuous improvement in the receiving process.
  • Achieved swift resolution of shipment discrepancies by promptly communicating concerns to vendors and following up until resolved.
  • Streamlined the receiving process for improved efficiency by implementing an organized system for unloading trucks.
  • Protected company assets through accurate receipt and return of DSD product.
  • Performed routine equipment inspections, ensuring proper functionality and identifying potential maintenance needs to prevent operational downtime.
  • Tracked product for DSD vendors to verify invoices.
  • Resolved vendor errors with receiving policies to eliminate excessive inventory.
  • Ensured proper storage of goods, maintaining a clean and well-organized warehouse environment.
  • Implemented loss prevention strategies, reducing instances of damaged or misplaced goods.
  • Upheld safety standards within the warehouse, minimizing accidents and ensuring compliance with OSHA regulations.
  • Participated in ongoing training opportunities to stay current on industry best practices related to receiving processes and procedures.
  • Increased processing speed for incoming shipments by creating a streamlined system for opening packages, checking contents against invoices, and logging received items into the database.
  • Communicated operational inconsistencies of store or vendors to manager for resolution.
  • Enhanced inventory accuracy by diligently monitoring incoming shipments and verifying product details.
  • Maintained accurate documentation of received items, including receipts, invoices, and purchase orders, ensuring easy retrieval of information whenever needed.

Car Sales Advisor

El Cajon Mitsubishi
10.2016 - 11.2017
  • Demonstrated exceptional product knowledge, enabling tailored recommendations based on customer needs.
  • Facilitated smooth transactions by guiding customers through required paperwork and payment processes accurately.
  • Developed strong relationships with clients, resulting in increased repeat business and referrals.
  • Participated in ongoing training sessions to stay current on industry trends, enhancing overall performance as a Sales Advisor.
  • Collaborated with finance department to secure optimal financing options for buyers, streamlining the purchasing process.
  • Provided outstanding customer service throughout the entire buying process, cultivating trust with prospective buyers.
  • Scheduled test drives for interested customers while adhering to safety protocols and guidelines.
  • Maintained up-to-date inventory knowledge to provide accurate information and answer customer inquiries promptly.
  • Boosted dealership sales by effectively presenting vehicle features and benefits to potential customers.

Shift Leader

Rubios
11.2004 - 07.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Monitored and analyzed sales data to identify trends and adjust strategies accordingly.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
  • Engaged with customers on social media to promote offers and events, increasing online presence.

Education

Junipero Serra High School
San Diego, CA
06.2004

Skills

  • Warehouse safety
  • Loading and unloading
  • Order picking
  • Pallet jack operation
  • Stock rotation
  • Shipping coordination
  • Barcode scanning
  • Receiving procedures
  • Time management
  • Attention to detail
  • Punctual and reliable
  • Verbal and written communication
  • Effective communication
  • Heavy lifting
  • Shipment tracking
  • Inventory software
  • US Driver's license
  • Vendor coordination

Timeline

DSD Receiver/AP Operation

Walmart
10.2021 - 02.2025

Car Sales Advisor

El Cajon Mitsubishi
10.2016 - 11.2017

Shift Leader

Rubios
11.2004 - 07.2016

Junipero Serra High School

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Patricia Alcacio