Patricia A. Diaz
Highland
Summary
Managed comprehensive project tasks, overseeing all phases from initiation to completion.
Overview
19
19
years of professional experience
Work History
IB Receive Problem Solver
Amazon Fulfillment Center
- Maintained communication between the two departments to ensure proper understanding when it comes to freight coming down the line.
- Assisting my co-workers when it comes to the need of shipments and ASINs to ensure units are received correctly and do not dwell and fall into FUD.
- Maintaining a proper line of communication between Stow and Receive.
- Took on a brand-new process (Damage grading).
- Ensuring all AA have their PPE.
- Consistently working station to station resolving AA issues.
- Bridging AA concerns with managers need.
- Communicated to AA to ensure that they leave their stations clean and organized to ensure a good handoff between shifts.
- Tier 1 (AA) For Amazon
- Receiving for Inbound.
- Keeping my station clean.
- Engaged with my PG and my Problem Solver.
Material handler
FedEx Ramp Express
04.2024 - Current
- Oversaw loading, unloading, and storage of materials, ensuring compliance with safety standards and optimizing space utilization.
- Analyzed trending topics and user preferences to optimize pinning strategy and increase follower engagement.
- Conducted comprehensive training sessions for feeders, focusing on best practices and safety protocols.
- Developed and implemented training modules for loaders, focusing on equipment handling and safety protocols.
- Achieved high levels of trainee competency in Airbus 767, 777, 204, and 408 operations through effective training programs. Enhanced operational readiness by implementing structured training sessions. Promoted safety and efficiency in aircraft operations through comprehensive education.
- Implemented structured training sessions to ensure team readiness and operational effectiveness.
- Developed detailed training modules focusing on flight operations and safety protocols.
Processor Guide For Amazon
PG
08.2022 - 11.2023
- Achieved seamless trailer call coordination through effective management collaboration. Enhanced team communication, resulting in improved operational efficiency. Streamlined dock operations by organizing personnel and managing daily task assignments. Delivered timely load reception and documentation, contributing to overall productivity. Organized daily stacks for dock staff, ensuring alignment with operational objectives.
- Mentored new associates through comprehensive training initiatives to foster professional growth and integration into the team.
CO-OWNER
CURVES WOMEN GYM, RIVERSIDE
01.2017 - 01.2019
- Curves is a health center just designed for women wellness.
- Take care of all Health Insurance make sure it was on point for my Lady’s to come in and just do their work out.
- Fitness Coach.
- Zumba Instructor.
- Coaching them in to staying healthy.
- Helping my Elderly Girl on the machine.
- Oversaw all financial transactions.
Manager
Rainforest Cafe
03.2007 - 02.2010
- Oversaw all financial transactions.
- Responsible for scheduling.
- Trained new employees in standard
- Provided excellent customer service.
- Impacted sales by 11% quarterly.
- Managed a team of 10 people.
Education
Bachelor of Science - Child Psychology
Universidad de la SALLE
Leon, GTO03.2004
Skills
- Achieved streamlined project documentation through proficient use of Microsoft Suite Enhanced team collaboration by facilitating the creation of impactful presentations and reports Drove efficiency in data management and communication processes across projects
- Conducted professional phone correspondence to address inquiries and provide information promptly
- Monitored project timelines and adjusted schedules to ensure timely completion of deliverables
- Implemented strategies to address social issues and foster community connections
- Managed customer interactions to ensure a positive experience and foster long-term relationships
- Executed tasks with a focus on thoroughness and precision, minimizing errors and maximizing efficiency
- Coordinated cross-functional teamwork to streamline processes and improve overall efficiency
- Exhibited resilience by effectively managing stress and maintaining a positive attitude during difficult situations
- Oversaw strategic planning and execution of leadership development programs to empower team members
- Mediated disputes and negotiated solutions to foster effective communication among team members
- Committed to fostering a results-oriented environment that prioritizes goal attainment
- Provided translation and interpretation services to ensure clear understanding in multilingual environments
COMMUNITY SERVICES
IM A NJROTC MOM., I GIVE ZUMBA CLASSES AT THE RIALTO COMMUNITY CENTER., I HELP IN A WOMEN SCHULTER THAT MY CHURCH RUNS.
Languages
Italian
Professional Working
Timeline
Material handler
FedEx Ramp Express
04.2024 - Current
Processor Guide For Amazon
PG
08.2022 - 11.2023
CO-OWNER
CURVES WOMEN GYM, RIVERSIDE
01.2017 - 01.2019
Manager
Rainforest Cafe
03.2007 - 02.2010
IB Receive Problem Solver
Amazon Fulfillment Center
Bachelor of Science - Child Psychology
Universidad de la SALLE