Patrice Bruno
Scarborough
Summary
Experience in customer service with a focus on creating positive and
welcoming experiences. Strong communication and interpersonal
skills from working in social media. Background in event
coordination and team leadership, especially with youth and
children. Organized and adaptable, able to multitask and handle fast
paced environments. Creative and detail oriented, with experience
curating content and engaging communities. Passionate about
helping others, and contributing to a team driven work culture.
Ready to bring energy, professionalism, and strong work ethic to a retail setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
SoftMoc
Nanaimo
10.2024 - 04.2025
- Delivered exceptional customer service by assisting customers with footwear selections and sizing.
- Maintained clean, organized displays and ensured merchandise was properly stocked.
- Handles cash, debit, and credit transactions with accuracy and efficiency.
- Met and exceeded daily sales goals through upselling and product knowledge.
Social media manager/marketing internship
Crown mentorship foundation
05.2024 - 08.2024
- Managed and grew the foundation's social media presence across platforms, increasing engagement.
- Developed and implemented content strategies, including creating posts, graphics, and videos, to highlight the foundation's mission and activities.
- Collaborated with the marketing team to align social media efforts with overall branding and outreach goals.
Summer Camp Leader
First Assembly Church
Calgary
08.2022 - 08.2024
- Supervised a group of children through faith based activities, games, prayers and workshops.
- Assisted with daily programming, including, crafts, and outdoor adventures.
- Collaborated with other volunteers and staff to create a safe, welcoming, and fun environment.
Host
Alvin's Jazz Club
Calgary
01.2023 - 04.2023
- Warmly welcomed and greeted guests upon their arrival at Alvin's Jazz Club, creating a friendly and inviting atmosphere from the moment they entered the venue.
- Assisted guests with seating arrangements, coat check, and any inquiries they may have had, ensuring a smooth and enjoyable experience.
- Effectively managed reservations and walk-ins, optimizing seating arrangements to minimize waiting times during peak hours.
- Maintained a clean and organized host station, creating an efficient workspace and a visually appealing first impression for guests.
Education
York University - Marketing
York University
High School -
All Saints High School
CalgaryVancouver Island University - Marketing
Vancouver Island University
Skills
- Elevated Client Experience & Personalized Service
- Consultative Selling & Product Expertise
- Customer service
- Sales & Upselling Techniques
- Communication Skills
- POS Systems & Cash Handling
- Social Media Content Creation
- Digital Marketing & Promotion
- Professionalism & Presentation
- Engagement & Community Building
- Event Coordination & Planning
- Time Management & Multitasking
- Trend Analysis & Content Strategy
- Front Desk & Reception Support
Timeline
Sales Associate
SoftMoc
10.2024 - 04.2025
Social media manager/marketing internship
Crown mentorship foundation
05.2024 - 08.2024
Host
Alvin's Jazz Club
01.2023 - 04.2023
Summer Camp Leader
First Assembly Church
08.2022 - 08.2024
York University - Marketing
York University
High School -
All Saints High School
Vancouver Island University - Marketing
Vancouver Island University