Summary
Overview
Work History
Education
Skills
Websites
Company Address
Cover Letter
Personal Information
Volunteer Experience
Languages
Certification
Timeline
Generic

Patrice Bernard-Charleau

Summary

Human Resources Executive with [Number] years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director of Human Resources and Administration

  • Structured compensation and benefits according to market conditions and budget demands.
  • Developed succession plans and promotion paths for staff.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Liaised between multiple business divisions to improve communications.
  • Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
  • Educated employees on company policy and kept employee handbook current.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Directed hiring and onboarding programs for new employees.
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
  • Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Met with employees annually for progress reviews and performance assessments.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.

Administrative Assistant

Government of the Republic of Trinidad and Tobago
01.2005 - 01.2023
  • Spearheaded recruitment drive and served as Chairperson on interview panels for positions of Municipal Police Constables and motor vehicle drivers through pre-screening, scheduling interviews, reference and criminal checks, created job postings for both internal and external applicants, supervised examinations, scored examination papers
  • Collaborated with Commissioner of Police, Superintendent and other high ranking officers that was successful to fulfill the Government's mandate to fill 1500 policing positions across the nation
  • Provided administrative support to the Executive Officer as a member of the management team, whereby improved efficiencies, systems and procedures for multiple departments such as human resources, office management, procurement, records and monitoring and evaluation, Implemented human resource practices, ensured compliance with regulations, prepared compliance reports
  • Evaluated performance, conducted performance appraisals, successfully managed onboarding and exits
  • Advised internal and external stakeholders on HR policies and procedures
  • Trained, coached and mentored the sub-accounting department, managed financial records, ensured regulatory compliance which significantly decreased external audit queries
  • Researched and prepared training plans and proposals that improved employee performance and skillsets
  • Formulated policies such as workplace health and safety, code of conduct which improved employee's awareness and safety practices
  • Solved conflict and disputes through action plan, follow up and communication
  • Provided technical support to Workforce Now users and maintained and ensured employee's records are updated on HRIS Planned, forecasted annual budget which received Parliamentary approval which increased the company's allocated budget.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed strategies to streamline and improve office procedures.
  • Assisted development and implementation of new administrative procedures.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Established administrative work procedures to track staff's daily tasks.
  • Volunteered to help with special projects of varying degrees of complexity.

Accounting Assistant

Office of the president of the Republic of Trinidad and Tobago
01.2015 - 09.2017
  • Ensured all financial documents are in compliance with financial regulation and laws
  • Printed and issued cheques reconciliation of accounting books and ledgers
  • Greeted and escorted dignitaries, consulates, ambassadors, assisted with events hosted by the President.
  • Completed payroll functions to facilitate accurate and prompt staff payments.
  • Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
  • Coordinated with external auditors to resolve discrepancies.
  • Analyzed financial discrepancies and provided solutions for accurate financial records.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Coordinated office supply ordering to avail materials for streamlined operations.
  • Completed financial reports, providing insight into performance, operations, and cash flow.

Clerk I

Ministry of Health
12.2005 - 01.2015
  • Researched, organized and collected information on pending files
  • Successfully administered payroll on a monthly basis, overtime, salary increases
  • Preparation of employee's annual tax deduction
  • Journalized transactions posted entries to general ledger and reconciliation statement
  • Analyzed and prepared financial statements according to Financial Regulations.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Edited and proofread documents for accuracy and completeness.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.

Education

Bachelor of Arts - Global Business Management

Centennial College
Canada
04.2025

Skills

  • Benefits Administration
  • Talent Acquisition
  • Employee Relations
  • Retention Strategies
  • Payroll Management
  • Recruitment Strategies
  • Performance Reviews
  • Exit Interviews
  • Budget Forecasting
  • Training Programs
  • Workforce Planning
  • Labor Relations
  • Records Maintenance
  • Internal Communications

Websites

Company Address

4600 Bathurst Street, Toronto, Ontario

Cover Letter

Dear Llana Masas,Re: Human Resource AssistantI am in awe and inspired by the Jewish Family and Child Service (JW&CS) for its contribution and meaningful impact to the communities it serves and as such, I am excited to submit my application for the position of human resource assistant. I am an enthusiast that thoroughly enjoys working in a team environment, provides opportunities for growth, training and development. My previous work experience for the past six years in the field of human resources has exposed me to recruitment and selection, training and development, performance management, strategic human resource planning, HRIS maintenance, onboarding and exit, compensation management. Additionally, I have gained valuable experience dealing with persons from diverse backgrounds, extensive diplomacy, protocol and ability to treat with matters discreetly and confidentially. I would love for the opportunity to meet with you to demonstrate why I am the best candidate for the position of human resource assistant, at your earliest convenience. “Be kind, for everyone you meet is fighting a hard battle.”Ian MaclarenKind regards, Patrice Bernard-Charleau

Personal Information

Title: Director of Human Resources and Administration

Volunteer Experience

  • St Vincent De Paul, 01/01/16, 12/31/20, Distribution of food and clothing
  • Zion Kapacala Spiritual Church, 01/01/04, 12/31/23, Meal preparation and distribution of food, clothing and toys. Assisted with annual Christmas party and toy drive.

Languages

English
Native or Bilingual
French
Professional Working
Spanish
Professional Working

Certification

  • [Area of certification] Training - [Timeframe]

Timeline

Accounting Assistant

Office of the president of the Republic of Trinidad and Tobago
01.2015 - 09.2017

Clerk I

Ministry of Health
12.2005 - 01.2015

Administrative Assistant

Government of the Republic of Trinidad and Tobago
01.2005 - 01.2023

Director of Human Resources and Administration

Bachelor of Arts - Global Business Management

Centennial College

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Patrice Bernard-Charleau