Margaret Ndungu
Hamilton,ON
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
6
6
years of professional experience
Work History
Housekeeping Room Attendant
Iobi Hotel
05.2021 - 09.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
Cleaner
Urban Cleaning Company
02.2018 - 05.2021
- Empty trash bins regularly to prevent overflow and unpleasant odors.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Education
Certificate - First Aid And CPR/AED Level C
Canadian Red Cross
Canada01-2024
Certificate - WHMIS
Aixsafety.com
Ontario01-2024
Certificate - Worker Health And Safety
Canada
Ontario01-2024
Diploma - Hospitality Management
Nyeri Technical Institute
Kenya06-2017
Skills
- Customer service
- Guest relations
- Laundry expertise
- Energy conservation
- Teamwork and collaboration
- Organizational skills
Languages
English
Timeline
Housekeeping Room Attendant
Iobi Hotel
05.2021 - 09.2023
Cleaner
Urban Cleaning Company
02.2018 - 05.2021
Certificate - First Aid And CPR/AED Level C
Canadian Red Cross
Certificate - WHMIS
Aixsafety.com
Certificate - Worker Health And Safety
Canada
Diploma - Hospitality Management
Nyeri Technical Institute
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