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Energetic and bubbly Housekeeper with over 10 years of hands-on experience cleaning and maintaining guest rooms. I am detail-oriented with a strong work ethic and excellent organisational skills. Experienced in Hotel and Commercial cleaning operations. Committed to finishing tasks on time while exceeding expectations. Honest and trustworthy, you can rely on me to get the job done.

I'm currently 29 years old and working as a housekeeping Room attendant at Rooty Hill HQ West. I am looking to change jobs to expand my skills and develop myself i have worked as a housekeeping room attendant at peppers manor house. i have also worked for as a traffic controller previously for the last 2 years, in this Job i have shown exceptional work not only to my employer but also the community around me,i have always seen myself helping people even if it's the smallest thing i like to go above and beyond not only for my fellow coworkers but also the community in which i work in, i haven't had much experience in retail but the skills that i have picked up over the last 18 months have given me the skills to do this role. As a traffic controller, not every day is the same. Some days I'm out on the road directing traffic and other times I'm at people's homes providing assistance to the safety of the customers that we are helping, I am one to give anything a go and give 100% effort in everything that I do. Previously i started a new job as a housekeeper for peppers manor house where i have been there for the last 2 months, in the role i service the rooms to the highest cleaning standards to ensure the guest have the best stay, from changing beds to cleaning up rooms i have learnt the skills required to show good cleaning skills.

I am a dependable, hard worker. I will be a good person for any company. I put myself in my job. Meticulous Job Title with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated Hotel Front Desk Clerk provides outstanding customer service and administrative support. Possesses exceptional problem-solving skills and resolves customer inquiries and complaints in timely manner. Reliable [Job Title] well-versed in assisting guests with check-in, check-out and billing services. Smart individual with combined organizational skills and polished customer service style. Promptly addresses various questions and concerns from customers to facilitate positive guest experience and repeat business. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Australian Pass Port holder.
Dedicated 11+ years as a Senior Housekeeping Room Attendant with AHS Hospitality, recognized for enhancing guest satisfaction through meticulous cleaning and maintenance. Proficient in chemical safety and sanitation procedures, I excel in training staff and ensuring operational efficiency. My strong customer service skills foster positive guest relations, contributing to a welcoming environment.
I ensures high standards in all tasks are met, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection- prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Margaret Ndungu

Summary

Overview

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Housekeeping Room Attendant

Cleaner

Education

Certificate - First Aid And CPR/AED Level C

Certificate - WHMIS

Certificate - Worker Health And Safety

Diploma - Hospitality Management

Skills

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Housekeeping Room Attendant

Cleaner

Certificate - First Aid And CPR/AED Level C

Certificate - WHMIS

Certificate - Worker Health And Safety

Diploma - Hospitality Management

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