PATIENCE ODIGIE
Markham,ON
Overview
1
1
Certificate
12
12
years of professional experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Caregiver, Special Needs
Hafeez Adeyemi Sickle Cell Foundation
02.2023 - 09.2023
Communications Coordinator/Head of Public Relations
Africa Polling Institute
08.2019 - 06.2022
Care Worker
Epiconsult Clinic & Diagnostics Centre Limited
02.2019 - 08.2019
Food and Beverage Supervisor
Top Galaxy Hotels and Suites
01.2014 - 05.2018
Food and Beverage Supervisor
Epitome Hotels and Suites
02.2012 - 05.2013
Higher National Diploma - Hospitality Leisure & Tourism Hospitality Management
Kaduna Polytechnic
Ordinary National Diploma - Catering & Hotel Management Hospitality Management
Kaduna Polytechnic
- Masterclass in Public Speaking, 2021
- Fundamentals of Digital Marketing, 2020
- Personal Hygiene and Disaster Management; Institute of Disaster Management and Safety Science, 2020
- Standard First Aid- BLS, CPR (HCP), St. John Ambulance Saint-Jean (2023)
- WHIMIS 2015 with GHS-SafeCheck Workplace Safety (2024)
- Canadian Food Safety Certification (2024)
- Safety Management(NEXIM) 2024
- Crisis Prevention Intervention (NEXIM)2024
Summary
Organized dependable and efficient candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, and open to learning and adaptation.
Work History
Caregiver, Special Needs
Hafeez Adeyemi Sickle Cell Foundation
02.2023 - 09.2023
- Entrusted to handle confidential and sensitive information with discretion
- Promote safe, nurturing environment by diligently monitoring several clients'' health and wellbeing.
- Maintained disposition and personality to work harmoniously with wide variety of people and families.
- Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain calm, supportive environment for special needs individuals.
- Evaluated client progress toward established annual and quarterly goals.
Communications Coordinator/Head of Public Relations
Africa Polling Institute
08.2019 - 06.2022
- Created social media content weekly across multiple platforms according to content calendars and promotion schedules.
- Improved employee satisfaction by fostering open communication channels and addressing concerns promptly of over 50 employees
- Built communications toolkits for use by offices to effectively leverage outside partnerships and available resources.
- Implemented efficient project management tools to track progress and meet deadlines consistently within budget constraints.
Care Worker
Epiconsult Clinic & Diagnostics Centre Limited
02.2019 - 08.2019
- Ran errands for patients, did shopping, and picked up other necessities.
- Delivered compassionate end-of-life care, providing comfort and support to patients and their families during difficult times.
- Provided safe mobility support to help patients move around personal and public spaces.
- Fostered safe, comfortable environment for patients by maintaining clean and organized living spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with daily living activities, promoting independence and quality of life.
Food and Beverage Supervisor
Top Galaxy Hotels and Suites
01.2014 - 05.2018
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction, health and safety standards, while managing 100+ staff team
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal
- Directed food preparation and cooking activities to meet health and safety standards on day to day basis
- Set and oversaw weekly and special event menu plans.
Food and Beverage Supervisor
Epitome Hotels and Suites
02.2012 - 05.2013
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance of 50+ staff member
- Planned and executed promotions and special events in close collaboration with management quarterly
- Optimized daily inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques to 50+ staff team
Education
Higher National Diploma - Hospitality Leisure & Tourism Hospitality Management
Kaduna Polytechnic
Kaduna, NigeriaOrdinary National Diploma - Catering & Hotel Management Hospitality Management
Kaduna Polytechnic
Kaduna, NigeriaCertification
- Masterclass in Public Speaking, 2021
- Fundamentals of Digital Marketing, 2020
- Personal Hygiene and Disaster Management; Institute of Disaster Management and Safety Science, 2020
- Standard First Aid- BLS, CPR (HCP), St. John Ambulance Saint-Jean (2023)
- WHIMIS 2015 with GHS-SafeCheck Workplace Safety (2024)
- Canadian Food Safety Certification (2024)
- Safety Management(NEXIM) 2024
- Crisis Prevention Intervention (NEXIM)2024
Languages
English
Full Professional
Affiliations
- Volunteer/ Administrative Assistant. Fame Foundation Abuja, Nigeria. 2019-2023
- Volunteer, Red Cross, Nigeria. 2018-2023
Skills
- Communication
- Problem Solving
- Reliable and Responsible
- Honest and Dependable
- Customer Service-Oriented
- Goal Minded
- Resourceful
- Interpersonal Communication
- Information confidentiality
- Attentive to People
- Safety Compliance
- Team Collaboration
- Client satisfaction
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