PATIENCE CHINYEMBA
Fort Saskatchewan,AB
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
17
17
years of professional experience
Work History
Function Coordinator
Niasha Gardens
03.2020 - 08.2024
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Streamlined event planning processes for increased efficiency and reduced costs.
- Collaborated with cross-functional teams to deliver seamless events that met client objectives.
- Negotiated favorable pricing from suppliers by leveraging long-term business relationships.
- Maintained open communication with clients throughout the planning process to ensure their vision was accurately executed.
English teacher
Grapeseed
04.2016 - 10.2018
- Supported English language learners in their acquisition of language skills through targeted instruction and additional resources.
- Strengthened classroom management for a positive learning environment by establishing clear expectations and enforcing consistent consequences.
- Adapted curriculum materials to meet the individual needs of each student while maintaining alignment with state standards.
- Utilized data-driven instruction to identify areas of growth for each student and tailored lesson plans accordingly for improved academic achievement.
- Assessed student understanding regularly through informal assessments, quizzes, and comprehensive exams to inform instructional decisions.
Waitress
Tribeca Standard Restaurant
09.2011 - 12.2011
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waitress
Woolworths Café
07.2010 - 09.2011
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Management trainee
Holiday Inn Harare
01.2008 - 08.2008
- Conducted market research for identifying new opportunities, driving strategic planning and business development initiatives.
- Analyzed performance metrics to identify areas for improvement, guiding future business strategies.
- Increased customer engagement with targeted marketing campaigns, fostering brand loyalty and repeat business.
- Implemented feedback mechanisms to gather employee insights, supporting a culture of continuous improvement.
Chef
Adega Restaurant
06.2007 - 12.2007
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
Education
Ordinary level - Integrated science, English, Commerce, Food and nutrition, Human and social biology, Geography
Chinhoyi High
Advanced Diploma - Entrepreneurship, Information technology and computer applications, French 1, Front office operations, Food microbiology, Communication, Tourism principles, Cost accounting, Hotel management, Food production, Food and beverage service, Principles of nutrition, Law of business, Housekeeping, Food and beverage management, French 2, Pastry, Ethics in the hospitality and tourism industry, Industrial attachment, Financial accounting for business, Marketing, Tourism operations, Professional cookery, Regional and international tourism, Economics, Environmental management (ecology & tourism), Consumer studies, Advanced pastry
Food Handlers certificate - Food Hygiene and Health Safety
Gemstone International College
Intermediate level - Mandarin Language
Shanghai University of Technology
Shanghai China Skills
- Computer appreciation
- Basic reading and writing
- Basic arithmetic skills
- Ability to persuade and influence others
- Ability to develop and deliver presentations
- Ability to create, compose and edit written materials
- Strong interpersonal skills
- Strong communication skills
- Maintaining a professional appearance
- Providing positive company image
- Training young students
- Lesson planning
- Student assessment
- Parent presentation
- Singing
- Dancing
- Playing with children
- Maintaining a safe environment
- Vendor negotiation
- Attention to detail
- Event setup and breakdown
- Food service
- Events logistics management
- Guest relations
Attributes
- Openness - communicate honestly, openly and consistently.
- Commitment - committed to making any work a success.
- Organized - well prepared and organized.
Basicskills
- Computer appreciation
- Basic reading and writing and arithmetic skills
- Ability to persuade and influence others
- Ability to develop and deliver presentations
- Ability to create, compose and edit written materials
- Strong interpersonal and communication skills
- Maintaining a professional appearance and providing positive company image to the public
- Training young students indoor as well as outdoor activities
- Lesson planning, student assessment, parent presentation
- Sing, dance and play with children maintaining a safe environment
Languages
mandarin
Limited Working
English
Full Professional
Timeline
Function Coordinator
Niasha Gardens
03.2020 - 08.2024
English teacher
Grapeseed
04.2016 - 10.2018
Waitress
Tribeca Standard Restaurant
09.2011 - 12.2011
Waitress
Woolworths Café
07.2010 - 09.2011
Management trainee
Holiday Inn Harare
01.2008 - 08.2008
Chef
Adega Restaurant
06.2007 - 12.2007
Advanced Diploma - Entrepreneurship, Information technology and computer applications, French 1, Front office operations, Food microbiology, Communication, Tourism principles, Cost accounting, Hotel management, Food production, Food and beverage service, Principles of nutrition, Law of business, Housekeeping, Food and beverage management, French 2, Pastry, Ethics in the hospitality and tourism industry, Industrial attachment, Financial accounting for business, Marketing, Tourism operations, Professional cookery, Regional and international tourism, Economics, Environmental management (ecology & tourism), Consumer studies, Advanced pastry
Food Handlers certificate - Food Hygiene and Health Safety
Gemstone International College
Ordinary level - Integrated science, English, Commerce, Food and nutrition, Human and social biology, Geography
Chinhoyi High
Intermediate level - Mandarin Language
Shanghai University of Technology
Similar Profiles
Melany CamposMelany Campos
NA at Gardens General Hospital, Hialeah Gardens High SchoolNA at Gardens General Hospital, Hialeah Gardens High School
Maura CairoMaura Cairo
House Cleaning at 15 Gardens/7 Gardens RoadHouse Cleaning at 15 Gardens/7 Gardens Road
Adrian ClarkAdrian Clark
Food and Beverage Service Ambassador at Busch GardensFood and Beverage Service Ambassador at Busch Gardens
Anita AbriottiAnita Abriotti
Manger at Millers Ice CreamManger at Millers Ice Cream
Kamalpreet KaurKamalpreet Kaur
Team Member at Wendy'sTeam Member at Wendy's