Summary
Overview
Work History
Education
Skills
Timeline
Generic

PATHANG VATHYAT SREEDHARAN

Belleville,ON

Summary

Experienced professional with a strong background in customer service, logistics, and manufacturing. Skilled in adapting to diverse roles while maintaining high quality and safety standards. Proven ability to optimize processes and enhance team collaboration. Committed to continuous improvement and operational efficiency.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Apple Express Courier
03.2024 - 02.2025
  • Managed delivery schedules and ensured the timely arrival of packages, maintaining accuracy and safety.
  • Utilized GPS and maps for efficient route planning.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Assisted warehouse personnel in packing orders when necessary.
  • Delivered rush merchandise on tight schedules to meet customer targets.

Packer

Sigma Stretch Film of Canada
Belleville, Ontario
12.2023 - 12.2024
  • Operated heavy machinery for packaging, adhering strictly to safety protocols and quality standards.
  • Ensured optimal functionality of plastic-processing machines during operations.
  • Logged comprehensive order information and packaging specifics on forms.
  • Verified labels for appropriate order numbers and item specifications.
  • Trained new employees regarding warehouse procedures and standards.

Package Handler

UPS
Belleville, Ontario
10.2023 - 12.2023
  • Efficiently loaded and sorted packages to ensure accurate and timely deliveries.
  • Picked products using RF scanner to fill orders.
  • Utilized hand-held scanners and daily sheets to maintain precise parcel records.
  • Organized packages according to type, size, destination, and other specifications.

Machinist

Stegg Ltd
Belleville, Ontario
10.2022 - 08.2023
  • Executed machinery operations with precision, optimizing performance, and maintaining compliance with standards.
  • Operated a variety of machinery and tools safely and efficiently.
  • Calibrated machinery to optimize performance according to prescribed standards and specific project
  • needs.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed routine maintenance and repair.

Programmer

Expertzlab Technologies
08.2019 - 08.2020
  • Developed software applications and improved database systems to enhance performance and meet client needs.
  • Designed databases and data storage solutions to manage application data.
  • Documented software development phases and monitored systems.
  • Developed databases, web forms and file systems to fill different needs.
  • Developed software applications using Java and JavaScript.
  • Integrated third-party libraries and APIs into applications.

Executive Relationship Manager

Edelweiss Tokio Life Insurance
India
06.2016 - 07.2018
  • Analyzed customer data to identify areas of opportunity and developed plans to increase loyalty and sales growth.
  • Listened to customer needs to identify and recommend best products and services.
  • Recruited, hired and trained new hires to optimize profitability.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Produced sales documents, finalized deals and filed records.
  • Provided reports and presentations to executive management on customer trends, preferences, and strategies for improvement.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Interacted with customers and worked closely to resolve issues.
  • Cultivated relationships with customers by participating in meetings onsite and at client locations.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Maintained long-term, profitable relationships with clients through problem solving, issue resolution and recommendation of new products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Relationship Manager

SBI Life Insurance
05.2015 - 06.2016
  • Addressed and resolved complex customer concerns promptly.
  • Utilized survey data to refine service offerings based on client input.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Handled day-to-day workflows involving appointment arrangements and agenda management.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

PG Diploma - Cyber Security

Loyalist College of Applied Arts And Technology
Belleville, ON
06-2024

Skills

Client relationship management

Safety compliance and procedures

Time management

Problem solving

Attention to detail

Team collaboration

Adaptability and quick learning

Quality assurance and control

Equipment handling and maintenance

Timeline

Delivery Driver

Apple Express Courier
03.2024 - 02.2025

Packer

Sigma Stretch Film of Canada
12.2023 - 12.2024

Package Handler

UPS
10.2023 - 12.2023

Machinist

Stegg Ltd
10.2022 - 08.2023

Programmer

Expertzlab Technologies
08.2019 - 08.2020

Executive Relationship Manager

Edelweiss Tokio Life Insurance
06.2016 - 07.2018

Relationship Manager

SBI Life Insurance
05.2015 - 06.2016

PG Diploma - Cyber Security

Loyalist College of Applied Arts And Technology
PATHANG VATHYAT SREEDHARAN