Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic
PATEL KUNJ ATULKUMAR

PATEL KUNJ ATULKUMAR

Surat,Gujarat

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service Officer

ICICI Bank Limited
05.2022 - Current
  • Responded to customer calls and emails to answer questions about products and services.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Processed various transactions with accuracy and according to bank standards and legal requirements.
  • Processing Financial and Non financial Transactions through Finnacle Core banking software, Raising Service Requests as per Customer's needs
  • Providing Assets related services to the customers, processing Prepayment, Pre closure of loans,Rate conversions,deliverable related queries and other general queries
  • Maintaining Privacy and Confidentially of Customer's Financial and personal Data, Generating revenue form new and existing customers through cross selling.

Summer Intern

RSM Astute Consulting Private Limited
10.2021 - 12.2021
  • I worked in Project Finance Department, where I worked under project of Detail Financial Reporting (DPR) of Surat Based Pharmaceuticals Company where I used various tools such as MS Excel, MS Word for preparing reports and financial Projections.

Education

MBA - Finance

Veer Narmad South Gujarat University (DBIM)
Surat
05.2022

Advance Accounting And Auditing

Sir K.P Evening Commerce College, VNSGU
Surat
04.2019

Skills

  • Customer Support
  • Consultative Sales
  • Microsoft Office
  • Product and Service Sales
  • Accounts Payable and Accounts Receivable
  • Data Entry
  • Payment Processing
  • Information Protection

Accomplishments

  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Languages

English
Full Professional
Gujarati
Native or Bilingual
Hindi
Full Professional

Interests

  • Sports
  • Travelling
  • Reading Books
  • Photography

Timeline

Customer Service Officer

ICICI Bank Limited
05.2022 - Current

Summer Intern

RSM Astute Consulting Private Limited
10.2021 - 12.2021

MBA - Finance

Veer Narmad South Gujarat University (DBIM)

Advance Accounting And Auditing

Sir K.P Evening Commerce College, VNSGU

Similar Profiles

CREATE PROFILE
PATEL KUNJ ATULKUMAR