Krinal Patel
Computer science student
Toronto,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending good food based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Ability to prioritize and manage multiple tasks effectively during peak time. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Rogers Internet
03.2023 - Current
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting internet plan and completing purchases.
- Served customers with knowledgeable, friendly support.
- Established current knowledge of evolving changes in marketplace.
Customer Service Representative
Barburrito
06.2022 - 02.2023
- Handled relayed orders to prepare items for customers in a fast-paced environment
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a customer satisfaction rate by proactively identifying and resolving an average of 10 customer issues per week, demonstrating strong problem-solving skills
Event Organizer
India International School
03.2019 - 01.2021
- Facilitated many events for seniors, educators and juniors
- Managed the team of event staff, including vendors and volunteers, to ensure event set-up, execution, and tear-down was completed efficiently and effectively
Education
High School Diploma -
India International School
United Arab Emirates06.2021
Bachelor of Science - Computer Science
Toronto Metropolitan University
Toronto, ON05.2025
Skills
- Programming Smalltalk, Elixir, Java, Python, C, MySql
- Tools Microsoft Office Suites, Windows, Html, CSS, JavaScript, Mac Os
- Listening Skills
- Time Management
- Hospitality and Accommodation
- Recognition of Security Risks
- Cash Handling Accuracy
- Conflict Resolution
Accomplishments
- DevOps essentials | Google Cloud
- Created cloud source repositories and managed deployments using Kubernetes engine
- Diploma in Multilingual Computer Programming Chanakya Infotech, Mehsana
- Acquired the knowledge of c, c++ and web development.
Certification
- Ontario food handling certificate
Timeline
Sales Associate
Rogers Internet
03.2023 - Current
Customer Service Representative
Barburrito
06.2022 - 02.2023
Event Organizer
India International School
03.2019 - 01.2021
High School Diploma -
India International School
Bachelor of Science - Computer Science
Toronto Metropolitan University
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