Pat Morgan

Transformed the repair management process at TDG/DSGC, achieving remarkable improvements in team dynamics and service delivery.

• Developed a strong team of 25 technicians, fostering a culture of collaboration and excellence.
• Launched a cloud-based LMS that optimized logistics scheduling, provided live KPI's and real-time service assessments.
• Enhanced customer interactions through chatbot technology, resulting in improved service efficiency and satisfaction.

Successfully led initiatives to streamline operations and foster team collaboration, resulting in measurable improvements.

• Generated monthly P&L statements, enhancing financial transparency and decision-making processes.
• Developed process flow diagrams and timelines that improved project delivery by 15%.
• Championed Lean Manufacturing techniques, contributing to a 10% reduction in waste across multiple projects.

CONTRACTS WITH

• Baxter – Hemodialysis – design & install automated packaging line
• AECL – ECC filters - Atomic Energy plants in Belgium & Brazil
• Bombardier – Mono-Rail Bogies destined for Brazil & Saudi Arabia

Successfully led operations at Nifast Canada, driving significant improvements in efficiency and profitability.

• Directed a team of 30 warehouse and a team of Quality Engineers, optimizing P&L management and annual budgeting processes.
• Streamlined key production processes, including international logistics and inventory management, enhancing operational performance.
• Fostered a collaborative environment between two major automotive companies Mitsubishi and General Motors that adhered to corporate policies while navigating union dynamics.

• Engineering Manager – Leach Manufacturing – Staff 6 Engineers

Relocating Manufacturing factility from USA to Alberta

• Production Engineer – Dura Automotive – Power Seat Adjusters

Customer Liaison for GM and BMW plants in US & Canada

• Production Engineer - Ford Motor Company Truck Div. – Final Assembly
• Industrial Engineer - Dimplex – Electric heaters – Fabrication & Assembly