Pat McNelis
Surrey,Select BC
Summary
Dynamic professional with a proven track record in operations management and customer relations, notably at Nissan. Expert in business planning and documentation, I successfully developed an inventory management system that reduced waste and enhanced service quality. Adept at hiring and training, fostering team performance and client loyalty.
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models, and optimizing inventory control procedures.
Overview
51
51
years of professional experience
Work History
Owner/Operator
Self-employeed
05.2002 - Current
- Managed daily operations, ensuring efficient workflow and quality service delivery.
- Developed inventory management system to streamline stock tracking and reduce waste.
- Implemented customer feedback processes to enhance service quality and client satisfaction.
- Trained team members on operational procedures and safety protocols for improved performance.
- Managed daily operations, ensuring optimal workflow and customer satisfaction.
- Trained and mentored staff to improve service quality and team performance.
- Established strong relationships with clients, fostering loyalty and repeat business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Sales Representative
Nissan
05.1996 - 04.2002
- Cultivated relationships with customers to drive sales and enhance customer satisfaction.
- Leveraged product knowledge to educate clients on vehicle features and financing options.
- Collaborated with team members to develop effective sales strategies and promotions.
- Analyzed market trends to identify new business opportunities and improve competitive positioning.
- Conducted regular follow-ups with clients, ensuring ongoing support and service excellence.
Manager
C P Air
06.1974 - 06.1995
Managed the day to day airport operations. Conducted daily communication with check-in agents, gate agents and baggage and cargo personell.
Education
Associate of Science - Horticulture Science
Langara College
Vancouver, BC06-1972
High School Diploma -
Gladstone Secondary
Vancouver, BC06-1970
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Languages
English
Professional Working
Timeline
Owner/Operator
Self-employeed
05.2002 - Current
Sales Representative
Nissan
05.1996 - 04.2002
Manager
C P Air
06.1974 - 06.1995
Associate of Science - Horticulture Science
Langara College
High School Diploma -
Gladstone Secondary