Summary
Overview
Work History
Skills
References
Timeline
Generic

Pasquale Furfaro

Toronto,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

34
34
years of professional experience

Work History

Operations Supervisor

Cadillac Fairview at Sherway Gardens
08.2023 - Current
  • Contract management, Pest Control, HVAC, Chillers, Snow Removal, Exterior Landscaping, Vertical Transportation, Hood Cleaning, Life Safety Generators
  • Maintain programs through preventative maintenance, energy management
  • Review KPI’s and score cards and CF requirements Capital expenditure projects, Tenant and landlord construction
  • Oversee all construction performed by external trades and regularly supervising procedures to ensure work is completed, within building code requirements and in accordance with CF standards Compliance enforcement to ensure all work is performed to CF standards Provide regular feedback in the form of status meetings, objective setting sessions, coaching and counselling Provide regular motivation and mentoring to all staff to encourage ongoing professional development and success Obtain quotes for Mechanical, electrical and plumbing repairs
  • Create scope of works for such projects Ensure the exterior of the property is well maintained, clean and lit
  • Order any necessary parts to ensure the property is properly maintained
  • Conducted root cause analysis in deficient areas to identify and resolve issues.

Facilities Manager

Nordstrom
06.2016 - 07.2023
  • Established and maintained a safety-first culture by maintaining, clean, comfortable, and well-portfolio by driving a safe workplace practice, timely training, best practices as well as delivering rewards and recognitions to promote safe behavior
  • Drive and promote safety culture within portfolio including subcontractors, suppliers, and visitors Responsible for performance of team of technicians, vendors, and suppliers over multiple locations to perform maintenance and repair on equipment and facilities systems Established relationships with site leads, regional leaders, and business partners to establish trust and credibility in the delivery of FM services Uphold contract terms and conditions with subcontractors and suppliers to ensure proper delivery of goods and services against contracts and expectations Ensure customer satisfaction in the delivery of Facility Management services and provide leadership to increase customer satisfaction Ensured that planned and scheduled monthly, quarterly, semi-annual, and annual Preventive Maintenance on both critical and non-critical equipment was completed
  • Acted as point of contact with site occupants, property management/landlords to coordinate FM activities and ensure company and customer needs are met Supported the business by developing and implementing standard operating procedures (SOPs) and preventive maintenance schedules (PM) to support all areas Respond to emergency calls as necessary Possess technical knowledge of HVAC, Vertical Transportation, Restaurants, Entry/Signs, MEP and other building elements
  • Help leadership drive volume and achieve operational goals such as store sales volume or fulfilment delivery timeliness and accuracy
  • Experienced in CMMS (computerized maintenance management system) Concur, Workday and Coupa

Construction Coordinator/Tenant services

Scotia Plaza Management Limited
01.1991 - 01.2015
  • Responsible for compliance of Tenant Improvement projects for over 2 million square feet of 'AAA' office and retail space, duties included: Architectural, Mechanical and Electrical Drawing reviews Interaction with construction contractors, tenant and Property management Site reviews to ensure base building standards compliance Provided tenants Construction Management services when requested
  • Services included: Tendering Overall project management and implementation Budgeting Code compliance Coordinated base building and common area repairs: Submitted business case proposals for small to medium sized projects to managements for approval Provided tendered quotations on the various projects Coordinated with all contractors on scope of work and timelines of all deliverables to ensure least impact on day-to-day operations of the building Synchronized and managed in-house and external staff to maintain building standards in cleanliness and safety Provided management and property stakeholders with building drawings when required

Skills

  • Production
  • Management
  • Compliance Management
  • Quality Assurance
  • Project Planning
  • Task Delegation

References

References upon request

Timeline

Operations Supervisor

Cadillac Fairview at Sherway Gardens
08.2023 - Current

Facilities Manager

Nordstrom
06.2016 - 07.2023

Construction Coordinator/Tenant services

Scotia Plaza Management Limited
01.1991 - 01.2015

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Pasquale Furfaro