Pascual Lerma
Antioch
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Server
Skyport Hospitality Elway’s Steakhouse
2023.01 - 2025.07
- Demonstrated exceptional communication skills, fostering efficient table turnover and delivering top-tier customer service within a sophisticated restaurant environment.
- Instrumental in the successful launch of ACME Feed & Seed in Nashville, Tennessee.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales Representative
Metro by T-Mobile
2022.07 - 2023.10
- Drove sales and service plan activations, delivering exemplary customer service through effective communication and tailored solutions.
- Expertly conveyed product information to meet diverse customer needs, contributing to a positive purchasing experience.
Customer Service
Autowash
2022.08 - 2023.02
- Provided personalized guidance to customers, facilitating their selection of optimal wash options for automatic tunnel car washing.
- Recognized for achieving the highest membership sales at the location and proficiently operating tunnel car wash machinery.
Server
W Cafe
2017.05 - 2022.03
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Apprentice Electrician
Sawyer Electric
2021.03 - 2022.03
- Hands-on experience with low and high-voltage equipment, emphasizing meticulous attention to detail and adherence to cleanliness standards.
- Acquired valuable skills in safety protocols and precise craftsmanship, contributing to the efficient execution of electrical projects.
Education
High School - undefined
Gunnison High School
Gunnison, CO05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Bilingual (English, Spanish)
- High volume dining
Timeline
Server
Skyport Hospitality Elway’s Steakhouse
2023.01 - 2025.07
Customer Service
Autowash
2022.08 - 2023.02
Sales Representative
Metro by T-Mobile
2022.07 - 2023.10
Apprentice Electrician
Sawyer Electric
2021.03 - 2022.03
Server
W Cafe
2017.05 - 2022.03
High School - undefined
Gunnison High School