Hi, I’m
Pascale Gervais
St-Augustin-de-Desmaures,Canada
Summary
Healthcare professional with extensive experience in nursing leadership roles, providing pivotal support and direction to nursing staff for superior patient care. Renowned for driving collaborative team environments and adapting to evolving healthcare needs. Expertise in patient management and staff coordination.
Overview
21
years of professional experience
Work History
CIUSSS de la Capitale-Nationale
Manager of Department
11.2024 - Current
Job overview
- Manage and coordinate all departmental activities and oversee professionals under my responsibility
- Provide sustained leadership to staff, particularly in the context of organizational change
- Ensure effective management of human, financial, material, and informational resources within the designated sector
- Update and harmonize service offerings to ensure consistency and efficiency
- Support and drive optimization measures within the department, working closely with staff to achieve key objectives
- Collaborate with both internal and external partners to ensure effective service delivery and meet organizational goals
- Contribute to accountability reporting, ensuring transparency and accurate tracking of departmental performance
- Participate in the development, monitoring, and updating of quality indicators to maintain high standards of care and service
CIUSSS de la Capitale-Nationale
Clinical Nurse Assistant Head Nurse
12.2020 - 11.2024
Job overview
- Assisted the head of department in planning, coordinating, and monitoring all nursing care provided to patients in the Family Medicine Group
- Facilitated the integration of changes and ensured the proper application of clinical and administrative policies and procedures to maintain safe and effective patient care
- Collaborated in optimizing the use of human, financial, material, and informational resources, with a focus on quality, safety, and continuity of care
- Served as a resource for team members, providing guidance in the planning, delivery, and evaluation of high-quality and safe nursing care
- Contributed to the design, implementation, and evaluation of service programs across various clinical activity sectors in FMG
- Participated in the orientation and integration of new staff, identifying training needs, and assessing performance to ensure continuous professional development
- Developed clinical tools required for care delivery and supported the integration and orientation of nurses, in collaboration with management and nursing advisors
- Promoted the development and consolidation of nursing skills within the care team to improve overall team performance
- Collaborated in monitoring clinical indicators, identifying challenges, and implementing necessary measures to meet objectives
- Supported the adoption of a problem-solving approach focused on participatory management, encouraging active involvement from clinical team members
CIUSSS de la Capitale-Nationale
Clinical Nurse
01.2008 - 10.2020
Job overview
- Monitored patients with chronic conditions, including diabetes, hypertension, heart disease, renal failure, mental health disorders, and Alzheimer's disease
- Administered nursing care, such as wound care, ear cleaning, injections, updating regular vaccination schedules, and ambulatory blood pressure monitoring
- Developed and utilized collective prescriptions to manage and monitor chronic disease patients
- Led therapeutic workshops to support patient education and engagement in their care
- Assessed and treated patients at the drop-in clinic with a variety of health concerns
- Screened patients without a family physician at the drop-in clinic to connect them with appropriate care
- Provided liaison services to ensure comprehensive care and meet patients' needs
- Utilized collective prescriptions for diagnostic procedures, including ECG, X-rays, and throat cultures
- Contributed to the development and implementation of clinical tools, optimizing patient care and enhancing workflow efficiency
AmeriSourceBergen
Field Case Manager
05.2015 - 09.2016
Job overview
- Provided support services to patients and physicians within a designated geographic area, ensuring efficient access to an exceptional drug in gastroenterology
- Customized the patient support program to align with the specific needs of prescribing physicians and their patients
- Completed public and private health insurance claim forms accurately and in a timely manner
- Coordinated patient care and conducted follow-up activities, adhering to key performance indicators to ensure quick and effective access to therapy
CIUSSS de la Capitale-Nationale
Clinical Nurse
01.2005 - 01.2008
Job overview
- Assessed and monitored pediatric developmental milestones and overall health
- Administered basic vaccinations for children in the 0-4 age group
- Provided breastfeeding support to mothers, promoting healthy practices and addressing concerns
- Offered support and guidance to clients in disadvantaged areas, assisting them in accessing relevant community resources
CHUQ
Clinical Nurse - Pediatric, Obstetric departments and Standby Team
01.2004 - 01.2006
Job overview
- Assessed patients' health status and developed appropriate treatment plans in both pediatric and obstetric settings
- Coordinated patient care, ensuring smooth communication and collaboration with healthcare teams and clients
- Developed, implemented, and monitored individualized therapeutic nursing plans to optimize patient care and outcomes
Education
Laval University
Bachelor’s Degree from Nursing sciences
01.2004
Skills
- Interpersonal skills
- Communication skills
- Adaptability
- Flexibility
- Autonomy
- Initiative
- Problem-solving
- Stress management
Personal Information
- Title: Clinical Nurse
- Date of Birth: 05/14/79
References
References can be provided on request.
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Manager of Department
CIUSSS de la Capitale-Nationale
11.2024 - Current
Clinical Nurse Assistant Head Nurse
CIUSSS de la Capitale-Nationale
12.2020 - 11.2024
Field Case Manager
AmeriSourceBergen
05.2015 - 09.2016
Clinical Nurse
CIUSSS de la Capitale-Nationale
01.2008 - 10.2020
Clinical Nurse
CIUSSS de la Capitale-Nationale
01.2005 - 01.2008
Clinical Nurse - Pediatric, Obstetric departments and Standby Team
CHUQ
01.2004 - 01.2006
Laval University
Bachelor’s Degree from Nursing sciences
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