Pascal Ibeh
Sales
Toronto,ON
Summary
Experienced sales associate with a proven track record of exceeding sales targets in a fast-paced retail environment. Skilled at building customer relationships, identifying customer needs, and recommending solutions to drive revenue growth. Strong communicator with a positive attitude and a passion for delivering exceptional customer service. Proficient in POS systems, inventory management, and merchandising. Seeking a challenging sales associate role to leverage skills and drive business success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Apple
01.2022 - 02.2023
- Delivered optimal customer service through professionalism and product knowledge
- Increased sales by 15% offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Generated new sales leads to achieve and exceed monthly sales goals
Sales Associate
Ralph Lauren
01.2020 - 01.2022
- Increased sales by 10% ,offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Generated new sales leads to achieve and exceed monthly sales goals
- Assessed customer needs and utilized suggestive selling techniques to drive sales
Education
Bachelor of Science - Software Engineering
Seneca College of Applied Arts And Technology
North York, ON01.2025
Skills
- Customer Service
- Money Handling
- Excellent English communication- verbal and written
- Sales Trends
- Excellent time management/project skills
- Strong attention to detail
- Ability to recognize and react to changing work demands
- Goal oriented: ability to stay focused on creating winning results
- Merchandising understanding
- Multi-tasking strength
- Sales expertise
- Problem-solving skills
Timeline
Sales Associate
Apple
01.2022 - 02.2023
Sales Associate
Ralph Lauren
01.2020 - 01.2022
Bachelor of Science - Software Engineering
Seneca College of Applied Arts And Technology
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