Pascal Audate

• As Maitre D for catered events, responsible for being the on-site liaison with the client and directing servers, bartenders, and chefs.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Worked large-scale events such as
  C2MTL. Also coordinated 600+ seated dinners for corporate clients
  such as Airtransat and Genetec.

• Bartender for Formula1 , New Years Eve and Halloween exclusively. (very large productions)
• Trendy resto-bar set in the oldest Inn in North America.
• Worked in various positions including VIP host, bartender, and promotions.
• Enhanced customer satisfaction by providing personalized VIP services and anticipating guest needs.
• Balanced competing priorities while managing multiple reservations simultaneously, guaranteeing timely service delivery for all clients.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

• Served high customer volumes during special events, nights, and weekends.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Improving on my conversation level of Spanish. Serving customers in Spanish & most importantly communication with my colleagues in Spanish.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
• Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Crafted special drink and cocktail menu items for seasonal offerings.

• Responsible for making intricate alcoholic and non-alcoholic beverages for servers as well as tending to people at the bar.
• Improve conversation level of Spanish.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

• Responsible for executing a large volume of relatively

intricate cocktails in a trendy, fast-paced setting.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

• New project with world-renowned founder of Cirque Du Soleil.
  An innovative show combining artistry and technology.
• Served high customer volumes during special events, nights, and weekends.
• Coordinated with event planners on executing successful private parties, customizing offerings based on specific needs.
• Contributed to increased bar revenue by upselling premium products and suggesting unique drink options.