Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Cake Designer
Self Employed Kiki's Cakes
11.2022 - Current
Conducted consultations with clients, providing professional recommendations for design and flavor options.
Provided exceptional customer service, addressing inquiries and concerns promptly and professionally.
Decorated cakes, cupcakes and other pastries according to customer requests.
Enhanced customer satisfaction by creating visually appealing and delicious custom cake designs.
Security Office Administrator
Arpel Security and Monitoring
01.2017 - 11.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Maintained electronic and paper filing systems for easy retrieval of information.
Reconciled account files and produced monthly reports.
Part Time Bookkeeper
Blackcomb Wiring Services
01.2005 - 01.2019
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Established QuickBooks accounting system to reflect accurate financial records.
Posted daily receipts and payments in accordance with corporate protocols.
Part Time Sales Associate
Cleo - Willowbrook Mall
01.2014 - 01.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Built relationships with customers to encourage repeat business.
Education
Payroll Compliance Practitioner -
Douglas College
New Westminster, BC
07.2013
Microcomputer Business Applications (Honours) -
Academy of Learning - Computer & Business Career College
Surrey, BC
03.1998
High School Dogwood Diploma -
Johnston Heights Secondary School
Surrey, BC
06.1997
Skills
Strong Communication Skills
Organizational Skills
Customer Service
Conversant in Bosnian
Adaptability and Flexibility
Adaptive and creative
Team Player
Keen eye for detail
References
Available upon request.
Languages
Bosnian
Native or Bilingual
Timeline
Cake Designer
Self Employed Kiki's Cakes
11.2022 - Current
Security Office Administrator
Arpel Security and Monitoring
01.2017 - 11.2022
Part Time Sales Associate
Cleo - Willowbrook Mall
01.2014 - 01.2016
Part Time Bookkeeper
Blackcomb Wiring Services
01.2005 - 01.2019
Payroll Compliance Practitioner -
Douglas College
Microcomputer Business Applications (Honours) -
Academy of Learning - Computer & Business Career College
High School Dogwood Diploma -
Johnston Heights Secondary School
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