Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Parwinder Jeet Kaur

Moncton,Canada

Summary

Reliable and caring PSW with practical experience and a strong commitment to client safety, dignity, and emotional well-being. Adept at providing personal care, assisting with daily living tasks, and supporting client independence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Manager

AA group of companies
Mississauga, Ontario
09.2021 - 06.2025
  • Maintained accurate records of customers' interactions with the company in order to provide better future services.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.
  • Performed quality assurance checks on calls handled by agents in order to maintain high levels of accuracy in responses provided by agents.
  • Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
  • Created reports on customer feedback, complaints, and suggestions for management review.
  • Provided exceptional customer service to ensure customer satisfaction.

Education

HUMAN RESOURCES MANAGEMENT -

Alpha college
12.2022

BUSINESS MANAGEMENT -

Canadore College
North Bay, ON
04-2022

BBA - human Resources

Punjabi university
Patiala, Punjab
05.2019

College Diploma - Personal Support Work

Canadian College of Health Care And Pharmaceutics
Toronto, ON

Skills

  • Household managements
  • Documentation and reporting
  • Vital signs monitoring
  • Meal preparation and feeding
  • Medication assistance
  • Personal care assistance
  • Home care

Personal Information

Certification

  • Personal support worker
  • First Aid Certification
  • CPR Certification

Timeline

Customer Service Manager

AA group of companies
09.2021 - 06.2025

HUMAN RESOURCES MANAGEMENT -

Alpha college

BUSINESS MANAGEMENT -

Canadore College

BBA - human Resources

Punjabi university

College Diploma - Personal Support Work

Canadian College of Health Care And Pharmaceutics
Parwinder Jeet Kaur