Parwinder Kaur

1. Ensured safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handled customer complaints and Associate concerns and provided guidance as required.
3. Monitored all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provided training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Overseen purchase, return and exchange transactions and assisted with correcting errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensured all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepared registers for opening and closing daily and supports cashiers by providing change as needed, while maintained front end cash levels and supports process by completing audits on register accuracy.
8. Overseen and promoted all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs. ‎

• Regular Communication with other associates to ensure floor coverage.

• · Worked Collaboratively with HR Manager by assisting in completing HR projects.
• Contributed strategic ideas regarding Sourcing, Marketing, and Assessment Method choices & thus helped in continuous process improvement.
• Business Development & Client Relationship, which included establishing & developing contacts to create clients, conduct meetings with them on regular basis & understand their needs.
• Sourced through headhunting, advertisements, networking, leads & other referrals and pre-screened resumes and identified the right fit for the position.
• Conducted telephonic and in person interviews for pre screened candidates.
• Maintaining consolidated MIS system on interviews scheduled, selections and rejections of candidates
• · Responsible for achieving specified targets both in terms of revenue generation & quality of deliverables.
• Responsible for maintaining health and safety standards as per company policy.