Summary
Overview
Work History
Education
Skills
Timeline
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Parwin Qurbani

Kitchener,ON

Summary

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

21
21
years of professional experience

Work History

Hairstylist

Great Clips
Kitchener, Ontario
04.2017 - Current
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.

Hairstylist

Wavelength Hair Salon
Waterloo, Ontario
05.2015 - 04.2017
  • Reviewed client feedback forms after each appointment to measure satisfaction levels.
  • Greeted customers, provided consultation services and identified customer needs.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Established a professional relationship with clients by providing quality haircuts and styling services.
  • Handled incoming phone calls and scheduled appointments.
  • Managed cash register transactions accurately and efficiently.

Esthetician/Hairstylist

Nandani Beauty Salon
Waterloo, Ontario
03.2004 - 05.2015
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Performed waxing and threading services on clients, including eyebrows, lip, chin, and full face.
  • Relaxed clients with facial and body massages, aromatherapy and soothing environments.
  • Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.

Education

Certified Journeyperson - Hairstylist

Skilled Trades Ontario
Markham
08-2018

Bachelor of Beauty Salon Design - Cosmetology

Orane International School of Beauty And Wellness
New Delhi
07-1997

Skills

  • Coloring techniques
  • Styling methods
  • Customer service
  • Appointment scheduling
  • Client relationship building and management
  • Networking expertise
  • Salon maintenance
  • Men and women haircuts
  • Facial treatments
  • Waxing and threading services
  • Inventory management

Timeline

Hairstylist

Great Clips
04.2017 - Current

Hairstylist

Wavelength Hair Salon
05.2015 - 04.2017

Esthetician/Hairstylist

Nandani Beauty Salon
03.2004 - 05.2015

Certified Journeyperson - Hairstylist

Skilled Trades Ontario

Bachelor of Beauty Salon Design - Cosmetology

Orane International School of Beauty And Wellness

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Parwin Qurbani