Summary
Overview
Work History
Education
Skills
Languages
Certification
Volunteer work
Interesting
Timeline
CustomerServiceRepresentative

Parwez Qalandori

Coquitlam ,BC

Summary

A delivery driver is responsible for transporting goods from one location to another, ensuring timely and accurate deliveries while maintaining a high level of customer service. The role requires strong driving skills, knowledge of navigation, and the ability to handle physical tasks like loading and unloading packages. Additionally, a delivery driver must be organized, detail-oriented, and capable of managing time efficiently to meet deadlines. Excellent communication skills are essential for interacting with customers and coordinating with supervisors, while problem-solving abilities help manage unexpected challenges along the way. Safety and reliability are also crucial aspects of the job.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Delivery Driver

DHL Express
06.2024 - Current

➢ Vehicle check prior to delivering
➢ Delivered packages to designated locations in a timely manner.

➢ Lower Mainland routes included Surrey, Burnaby, Vancouver, Port Coquitlam, Delta, Langley, and Annacis Island.

➢ Delivered packages from designated locations to warehouse in a timely manner.

➢ Assisted customers with any questions or inquiries regarding deliveries.

➢ Completed thorough vehicle check before delivery.

➢ Guaranteed punctual delivery of packages to destinations.

➢ Covered extensive routes across Surrey, Burnaby, and Vancouver.

➢ Provided information and support on delivery issues.

➢ Organized work area and keeping it neat and clean.

➢ Lower Mainland routes included Downtown, Vancouver.

➢ Ensured cleanliness of the work area consistently.

Delivery Driver

Surat Post
04.2022 - 05.2023

➢ Vehicle check prior to delivering

➢ Delivered packages to designated locations in a timely manner.

➢ Lower Mainland routes included Beylikdüzü, jumhurayt, Mustafa kamal psha, sepanca, and Asian Aria.

➢ Assisted customers with any questions or inquiries regarding deliveries.

➢ Organized work area and keeping it neat and clean.

➢ Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

➢ Expedited deliveries to meet customer deadlines and requirements.

Delivery Driver

Afghan Post
12.2020 - 07.2021

➢ Delivered packages to customer doorsteps and business offices.

➢ Completed on-time deliveries by choosing best and most efficient routes.

➢ Improved customer satisfaction by ensuring timely and accurate deliveries of products.

➢ Operated vehicle safely in highly congested areas with no traffic violations.

➢ Loaded truck and properly secured items to prevent damage for deliveries.

➢ Worked scheduled hours as required and took on available shifts during holidays and busy periods.

➢ Enhanced delivery timelines to meet specified deadlines.

➢ Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.

➢ Verified accuracy of all deliveries against order forms.

Education

Associate Degree - Business Administration

Istanbul Gelişim University
Istanbul Turkey
03.2023

Graduation - General

Herat Afghan Turk High School
Herat Afghanistan
09.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Safe driving
  • Time management skills
  • GPS and route planning
  • GPS navigation
  • Vehicle cleaning and maintenance
  • GPS operation
  • Map reading and navigation skills
  • Delivery scheduling
  • Stocking and inventory
  • Shipping and packaging
  • Complex Problem-solving
  • Cargo handling
  • Forklift operation
  • Quality assurance
  • Route planning
  • Safe driver training
  • Organizational skills
  • Communication Skills
  • Training
  • Hiring
  • Computer skills
  • Group working
  • perseverance ، determination and endurance
  • Active listening
  • Team leadership
  • Dependable and Responsible
  • Achieving customer suggestions
  • Problem Resolution

Languages

English
Native or Bilingual
Turkish
Native or Bilingual
Persian
Native or Bilingual

Certification

-certificate of accounting (IECBC) with (CPABC) organization -micro certificate of collaboration

-micro certificate of adaptability

-certificate of first Aid CPR-AED

-certificate of food safety

-Certificate of job readiness, ascend organization

-Certified customer service, from shoaib Faisal companies

-high school Doploma

-associate Degree

Volunteer work

09/2023 to 12/2023-library champion project,3 months

Interesting

-Starting a new business

-lifestyle

Timeline

Delivery Driver

DHL Express
06.2024 - Current

Delivery Driver

Surat Post
04.2022 - 05.2023

Delivery Driver

Afghan Post
12.2020 - 07.2021

Associate Degree - Business Administration

Istanbul Gelişim University

Graduation - General

Herat Afghan Turk High School
Parwez Qalandori