Parvinder Kaur
Fort St. John,Canada
Summary
Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Daycare Assistant
Learning Through Playing Daycare
06.2022 - Current
- Lead classroom activities for toddlers and preschoolers
- Observed children to proactively identify issues with emotional and physical development and work with parents to address issues and concerns
- Assisted lead teacher with snack time, arts and crafts and putting the children down for naps
- Provided support to daycare provider in planning daily activities for toddlers and preschoolers, building safe and inclusive learning environments
- Integrated children with special needs in a respectful manner
Store manager
Sagewood Enterprises Ltd. Dba Panago
Fort St. John, BC
01.2020 - 03.2022
- Hired, trained and coached staff 20+ staff members on customer service skills, food and beverage knowledge and health & safety standards
- Overseeing daily operations, managing staff, and ensuring daily paperwork and tasks
- Co-ordinated in-store sales and promotions, increasing sales by 15%, managed stock control and reduced waste by 10-15% through implementing inventory management techniques
- Ensured compliance with food and safety and hygiene standards resulting in a 100% health and safety rating from food inspectors
- Maintaining a high level of customer satisfaction through effective communication and problem-solving skills
Assistant Manager
Sagewood Enterprises Dba Panago Pizza
Fort St. John, BC
11.2015 - 12.2019
- Ensure customer satisfaction with experience
- Proficient in food planning and preparation, recordkeeping, and preparation of reports
- Communicated staff with daily goals and activities
- Supervised food preparation stations to observe hygiene and taste quality of food
- Train new employees n restaurant policies and procedures
- Balance and reconcile cash drawer and credit card transactions
- Respond to customer inquiries and resolve customer complaints
Sale Associate
Winners Merchants Ltd.
Fort St. John, BC
06.2018 - 02.2019
- Assisted team members in handling cash registers, organizing inventory room, labeling products and stocking shelves with new merchandise
- Maintain constant presence on floor to address customer needs and questions
- Answering telephone calls and conveying messages and monitoring the flow of returns
- Provide outstanding customer service and interact with customers to recommend products which suits their needs and achieving monthly sales target
- Work collaboratively with team and other associates to achieve weekly, monthly and yearly sales goals
Pizza Chef
Pizza 73
Fort St. John, BC
07.2015 - 03.2016
- Assist kitchen staff with various tasks as needed
- Followed food safety standards, including proper refrigeration, required cooking temperatures
- Created reminders for daily responsibilities including station inspections and cleaning
- Received orders and cooked food to order and ensuring wait times below 15 mins
Education
Social Science diploma -
Northern Lights College
Fort St. John, BC06-2017
Skills
- Leadership
- Intellectual and communication skills
- Customer service
- Problem solving
- Time management
- Positive mindset
Certification
- FOOD SAFE LEVEL 1
- First Aid & CPR/AED Level C Certified
References
Available upon request
Timeline
Daycare Assistant
Learning Through Playing Daycare
06.2022 - Current
Store manager
Sagewood Enterprises Ltd. Dba Panago
01.2020 - 03.2022
Sale Associate
Winners Merchants Ltd.
06.2018 - 02.2019
Assistant Manager
Sagewood Enterprises Dba Panago Pizza
11.2015 - 12.2019
Pizza Chef
Pizza 73
07.2015 - 03.2016
Social Science diploma -
Northern Lights College
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