Overview
Work History
Education
Timeline
Generic

Parvin Gill

Sydney,Canada

Overview

12
12
years of professional experience

Work History

Customer Service Advisor

Concentrix
02.2024 - Current
  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
  • Assist customers by providing accurate information regarding products, services, orders, and company policies
  • Act as the first point of contact for customers and maintain a positive, empathetic, and professional attitude toward customers at all times

Devops Analyst

Coforge Limited
05.2018 - 07.2023
  • Create and manage GitHub repositories, teams, branches, and administrative tasks on Github
  • Migrate code from TFS repositories to GitHub, ensuring smooth transitions and minimal downtime.
  • Analyze and rewrite TFS-based builds into Azure DevOps pipelines for various technologies, including .NET, and Java and integrating SonarQube and veracode on the pipelines and managing code artifacts on Jfrog artifactory
  • Establish new Azure DevOps projects, teams, and pipelines, automating workflows for different development environments.
  • Troubleshoot build and deployment issues in Azure DevOps Pipelines, assisting developers with GitHub-related issues such as check-ins/check-outs.
  • Write Bash, and PowerShell scripts to automate repeatable manual tasks, improving team efficiency.
  • Collaborated with the QA and application teams on GitHub and Azure DevOps best practices and integrate test suite with the pipelines.
  • Experience in monitoring and creating dashboards on Dynatrace.

Software Engineer

Aon
02.2017 - 04.2018
  • Extensive experience in using MAVEN as a build tool for building deployable artifacts (jar, war & ear) from source code.
  • Experience in preparing the Jenkins pipelines and deploying the code on Docker containers.
  • Experience in branching and merging code lines in the GIT while troubleshooting and resolving conflicts if any In-depth
  • Collaborated with cross-functional teams to troubleshoot issues, optimize performance, and implement best practices for cloud-native development
  • End to end knowledge of Octopus deployment for .net web applications
  • Scripting experience in powershell and Bash
  • Experience in ELK stack for logging

Technology Analyst

INFOSYS LIMITED
07.2012 - 01.2017
  • Designed and upgraded CI/CD pipelines in Azure DevOps and GitHub Actions to streamline the deployment process and improve release management
  • Built and managed cloud infrastructure on Microsoft Azure, including Azure Function Apps, EventHub, databases, and network connections, ensuring high availability and scalability
  • Implemented monitoring and alerting solutions using Application Insights to track application performance and ensure SLAs are met
  • Good experience in PowerShell and Bash scripts to automate daily tasks as well as Python
  • Experience in managing code in TFS

Education

Master of Computer Application -

Punjabi University
01.2012

Timeline

Customer Service Advisor

Concentrix
02.2024 - Current

Devops Analyst

Coforge Limited
05.2018 - 07.2023

Software Engineer

Aon
02.2017 - 04.2018

Technology Analyst

INFOSYS LIMITED
07.2012 - 01.2017

Master of Computer Application -

Punjabi University

Similar Profiles

CREATE PROFILE
Parvin Gill