PARVESH SHARMA
Brampton,ON
Summary
With 18 years experience in medicine industry, I am a professional with proven capabilities to deliver best service to customer.
Overview
20
20
years of professional experience
Work History
Pharmacy Assistant
Medicine Company
Punjab, India
- Have worked as Pharmacy Assistant for eight years in India.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counted and labeled prescriptions with correct item and quantity.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Received incoming supplies and stocked in correct locations.
- Trained new pharmacy staff on computer system and drug management protocols.
- Completed and filed documentation for insurance, store and liability purposes.
- Updated computer system with current customer, payment and inventory information.
- Supported operations with filing, copying and faxing.
- Assisted pharmacy staff with preparing medications and filling orders.
- Verified order information against computer database.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Organized pharmacy area to maintain clean and orderly environment.
- Established and maintained patient profiles, updating organizational database with current information.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
- Generated labels for prescriptions and maintained accurate records.
- Re-stocked shelves with prescribed medications and health care products.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Assistant (Communication) Part Time
Company at Brampton
Brampton
02.2024 - Current
- Presently working as Assistant (Communication) Part Time with a company at Brampton.
- Respond to customer requests for products, services, and company information.
- Analyze customer service trends to discover areas of opportunity and provide feedback to management.
- Develop customer service policies and procedures to meet and exceed industry service standards.
- Analyze customer feedback to identify areas for improvement in service delivery.
- Collaborate with vendor representatives and company customers to set up optimal delivery schedules.
- Maintain sales tracking reports to support operational enhancements and implement corrective actions.
Medical Representative
Medicine Company
Punjab, India
02.2005 - 10.2023
- Have worked as Medical Representative in a medicine company for 10 years.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Recognized trends within territory and industry to create proactive plans.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Networked at events and by phone to expand business profits and revenues.
- Researched potential clients and markets to prepare for appointments.
Education
Bachelor of Arts (English Medium) -
Skills
- Hard Working with effective communication skills
- Capable of taking initiatives
- Capable of meeting deadlines
- Self-Starter and goal-oriented
- Fluency in English, Hindi, and Punjabi
- Processing payments
- Receiving incoming supplies
- Verifying orders
- Supply Restocking
- Interpreting orders
- Order documentation
- Resolving Complaints
- Pharmaceutical Calculations
- Supply Management
- Medication Dispensing
- Stocking shelves
- Patient Counseling
Maritalstatus
Married
Statusincanada
Permanent Resident, landed here in November 2023
Timeline
Assistant (Communication) Part Time
Company at Brampton
02.2024 - Current
Medical Representative
Medicine Company
02.2005 - 10.2023
Pharmacy Assistant
Medicine Company