Summary
Overview
Work History
Education
Skills
Maritalstatus
Statusincanada
Timeline
Generic

PARVESH SHARMA

Brampton,ON

Summary

With 18 years experience in medicine industry, I am a professional with proven capabilities to deliver best service to customer.

Overview

20
20
years of professional experience

Work History

Pharmacy Assistant

Medicine Company
  • Have worked as Pharmacy Assistant for eight years in India.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted and labeled prescriptions with correct item and quantity.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Received incoming supplies and stocked in correct locations.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Completed and filed documentation for insurance, store and liability purposes.
  • Updated computer system with current customer, payment and inventory information.
  • Supported operations with filing, copying and faxing.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Verified order information against computer database.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Generated labels for prescriptions and maintained accurate records.
  • Re-stocked shelves with prescribed medications and health care products.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Assistant (Communication) Part Time

Company at Brampton
02.2024 - Current
  • Presently working as Assistant (Communication) Part Time with a company at Brampton.
  • Respond to customer requests for products, services, and company information.
  • Analyze customer service trends to discover areas of opportunity and provide feedback to management.
  • Develop customer service policies and procedures to meet and exceed industry service standards.
  • Analyze customer feedback to identify areas for improvement in service delivery.
  • Collaborate with vendor representatives and company customers to set up optimal delivery schedules.
  • Maintain sales tracking reports to support operational enhancements and implement corrective actions.

Medical Representative

Medicine Company
02.2005 - 10.2023
  • Have worked as Medical Representative in a medicine company for 10 years.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
  • Recognized trends within territory and industry to create proactive plans.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
  • Conducted research to stay up-to-date with industry trends, prices and market competition.
  • Analyzed customer feedback to identify areas for improvement in service delivery.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Maintained sales tracking reports to support operational enhancements and implement corrective actions.
  • Networked at events and by phone to expand business profits and revenues.
  • Researched potential clients and markets to prepare for appointments.

Education

Bachelor of Arts (English Medium) -

Skills

  • Hard Working with effective communication skills
  • Capable of taking initiatives
  • Capable of meeting deadlines
  • Self-Starter and goal-oriented
  • Fluency in English, Hindi, and Punjabi
  • Processing payments
  • Receiving incoming supplies
  • Verifying orders
  • Supply Restocking
  • Interpreting orders
  • Order documentation
  • Resolving Complaints
  • Pharmaceutical Calculations
  • Supply Management
  • Medication Dispensing
  • Stocking shelves
  • Patient Counseling

Maritalstatus

Married

Statusincanada

Permanent Resident, landed here in November 2023

Timeline

Assistant (Communication) Part Time

Company at Brampton
02.2024 - Current

Medical Representative

Medicine Company
02.2005 - 10.2023

Pharmacy Assistant

Medicine Company

Bachelor of Arts (English Medium) -

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PARVESH SHARMA