Parveen Sandhu
Surrey,BC
Summary
Ready to leverage training and experience to take on new professional challenges.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Real Estate Agent
Oakwyn Realty
03.2021 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Presented purchase offers to sellers for consideration.
Real Estate Agent
Remax Canada
01.2014 - 03.2021
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Real Estate Agent
Sutton Group West Coast Realty
04.2008 - 01.2014
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Customer Service /Account Manager
Royal Bank Of Canada, RBC
04.2002 - 12.2007
- Kept accurate records to document customer service actions and discussions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Created and reviewed invoices to confirm accuracy.
- Researched and corrected customer concerns to promote company loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Took ownership of customer issues and followed problems through to resolution.
Customer Service Representative /Cashier
Canada Safeway
09.1998 - 12.2001
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - Real Estate
University of British Columbia
Vancouver, BC04.2008
No Degree - Financial Management
British Columbia Institute of Technology
Burnaby, BC05.2004
High School Diploma -
John Oliver Secondary School
Vancouver, BC06.1997
Skills
- Lender Relations
- Lead Follow-Up
- Property Rights
- Administrative Support
- Excellent Teamwork
- Sales Dedication
- Client Needs Assessment
Timeline
Real Estate Agent
Oakwyn Realty
03.2021 - Current
Real Estate Agent
Remax Canada
01.2014 - 03.2021
Real Estate Agent
Sutton Group West Coast Realty
04.2008 - 01.2014
Customer Service /Account Manager
Royal Bank Of Canada, RBC
04.2002 - 12.2007
Customer Service Representative /Cashier
Canada Safeway
09.1998 - 12.2001
No Degree - Real Estate
University of British Columbia
No Degree - Financial Management
British Columbia Institute of Technology
High School Diploma -
John Oliver Secondary School
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