Parveen Parveen
Brampton,Ontario
Summary
Dedicated and detail-oriented professional with experience in pharmacy, office administration, and customer service. Proficient in health services, with strong communication and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Staging Associate/Pharmacy Assistant II
Calea Ltd.
Mississauga, Ontario
10.2022 - Current
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Prepared labels for prescriptions and dispensed medications to patients.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Organized and maintained patient profiles in the computer system.
Pharmacy Assistant I
Walmart
Mississauga, Ontario
06.2022 - 10.2022
- Verified accuracy of medication orders and entered data into pharmacy system.
- Collaborated with pharmacy team to implement promotional events and health screenings.
- Processed medical insurance claims to calculate copayments.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Scanned items and checked pricing on cash register for accuracy.
Team Member
Tim Hortons
Mississauga, Ontario
11.2021 - 04.2022
- Provided exceptional customer service and resolved conflicts.
- Managed cash register and processed transactions.
- Maintained store cleanliness and organization.
Education
Diploma - Office Administrator Health Services
St. Clair College of Applied Arts And Technology
Windsor, ON04-2022
Skills
- Pharmacy operations and medication management
- Customer service and conflict resolution
- Administrative support and record-keeping
- Security protocols and emergency response
- Microsoft Office Suite (Word, Excel, Outlook)
- Electronic Medical Records (EMRs) software
Certification
- Office Administrator - Health Services
- First Aid and CPR Certification
- Ontario Certified Private Security and Investigative Service Guard
Timeline
Staging Associate/Pharmacy Assistant II
Calea Ltd.
10.2022 - Current
Pharmacy Assistant I
Walmart
06.2022 - 10.2022
Team Member
Tim Hortons
11.2021 - 04.2022
Diploma - Office Administrator Health Services
St. Clair College of Applied Arts And Technology
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