Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Tactical Security Guard
Seneca College
Toronto, ON
06.2023 - Current
Assisted in emergency situations by coordinating with local law enforcement and providing accurate information on campus events
Promoted a culture of safety awareness with educational initiatives, such as workshops and presentations on personal security tips
Maintained detailed records of incidents, contributing to efficient investigations and resolution of cases
Responded promptly to alarms or calls for assistance, effectively diffusing tense situations with conflict resolution skills
Managed access control systems, ensuring only authorized individuals entered restricted areas of the campus
Enhanced campus safety by conducting regular patrols and addressing potential security risks
Provided a secure environment for students, faculty, and staff by enforcing campus policies and procedures consistently
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Mobile security Supervisor
Garda World Security
02.2020 - 11.2022
Trains new security guards on job duties, safety procedures and company policies
Resolves work related problems and prepares and submit reports to management
Frequently communicates with clientele, external contacts, emergency service and response personnel, Garda World Managers, and customer service employees
Provides immediate response to crisis dispatches for commercial and retail clients, including intrusion, critical systems, medical/life or other safety alarms
Responds to emergency calls for assistance from clients/other staff or persons including elevator entrapments, reported intruders, suspicious activity, etc
Enforces client rules/regulations in relation to the Trespass to property Act, Criminal Code and other statutes/by-laws as required by company
Inspection and minor repairs to locking mechanisms, alarm equipment, fire detection and suppression equipment, environmental systems and alternate power, lights and sump pumps
Patrols premises with a view to minimizing danger to life, potential property damage, or loss of proprietary information
Conducts first and final parade of assigned vehicle and equipment, immediately escalates any issues, including damage or deficiency to Fleet Services Tactical security.
Security Guard
Garda World Security
09.2018 - 02.2020
Maintained safety by quickly responding to alarms and investigate the disturbance
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Oversaw daily monitoring and patrolled buildings, grounds, and work sites
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
Checked and verified photo identification prior to granting facility access.