Parveen Kaur
Edmonton,AB
Summary
Dynamic customer service professional with a strong work ethic and integrity, recognized for enhancing customer satisfaction at Ocean Education and International Services. Proven ability to resolve issues and foster relationships, while efficiently managing time and collaborating with teams to achieve goals. Skilled in cash transactions and providing empathetic assistance.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Cashier
Dollarama
04.2024 - Current
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Supported marketing initiatives by setting up and maintaining promotional displays.
Crew Member
Burger King
05.2024 - 01.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Receptionist
Ocean Education and International Services
01.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
High School Diploma -
Northern Alberta Institute of Technology
Edmonton, None05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer relations
References
References available upon request
Timeline
Crew Member
Burger King
05.2024 - 01.2025
Cashier
Dollarama
04.2024 - Current
Receptionist
Ocean Education and International Services
01.2023 - 02.2024
High School Diploma -
Northern Alberta Institute of Technology