Parveen Devi
Brampton,ON
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
3
3
years of professional experience
Work History
Supervisor
Mary Browns Chicken and Taters
11.2022 - 07.2023
Supervisor
Tim hortons
Brampton, ON
04.2022 - 11.2022
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
Nursing Receptionist/Phlebotomist Technician
B&c urgent care
Brampton, ON
06.2021 - 06.2022
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Maintained sanitary conditions by providing immediate wound care and dressing changes.
- Recorded patient conditions and vital signs before and after medical operations.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Cleaning and preparing exam rooms before patients appointments
- Scheduling and confirming appointments
- Explain medical procedures to patients
- Maintaining medical inventory by ordering new supplies and equipment
Supervisor
Paranthe wali gali
Brampton, ON
10.2020 - 06.2021
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
Education
High School Diploma -
Northern College of Applied Arts And Technology
Scarborough12.2021
Bachelor of Science -
Baba Farid University of Health Sciences
Faridcot09.2016
Skills
- Drawing blood
- Quality control
- Manual and finger dexterity
- Communication skills
- Hardworking
- Stress management
- Tracking specimens
- Organizational skills
- Friendly, positive attitude
- Referral Verification
- Medical Recordkeeping
- Taking Client Histories
- Appointment Scheduling
- Critical Thinking
- Customer Service
- Time Management
- Records Maintenance
- Patient Callbacks
- Telephone Etiquette
- Cash Handling
- Payment Scheduling and Collection
Patient Interviews
Train new staff
Stock up inventory
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Professional Working
Education and Training
false
References
- Available upon request
Timeline
Supervisor
Mary Browns Chicken and Taters
11.2022 - 07.2023
Supervisor
Tim hortons
04.2022 - 11.2022
Nursing Receptionist/Phlebotomist Technician
B&c urgent care
06.2021 - 06.2022
Supervisor
Paranthe wali gali
10.2020 - 06.2021
High School Diploma -
Northern College of Applied Arts And Technology
Bachelor of Science -
Baba Farid University of Health Sciences