Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Parveen Deol

Surrey,British Columbia

Summary

I am a Social Work Honour Roll graduate who is an dependable candidate that is successful at managing multiple priorities with a positive attitude. I am punctual, hard-working, ambitious and able to work independently, as well as being able to thrive in a group setting. I am a detail-oriented team player with strong organizational skills, and have the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager in Training

Sirens
08.2018 - 06.2022


  • Operated cash register for cash, and credit card transactions with excellent accuracy levels
  • Answered questions about store policies and addressed customer concerns
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Helped customers complete purchases, locate items and join reward programs
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Implemented innovative sales strategies to drive revenue growth and surpass company goals.

Education

Diploma - Social Service Worker Professional

Vancouver Career College
Surrey, BC
10.2023

Skills

  • Conflict Resolution
  • Time Management
  • Team Leadership
  • Organization and Planning
  • Interpersonal Skills
  • Idea Development and Brainstorming
  • Documentation And Reporting
  • Employee Coaching and Mentoring

Certification

  • Naloxone Training
  • Standard First Aid & CPR/AED, Canadian Red Cross
  • WHMIS
  • Nonviolent Crisis Intervention
  • ASIST (Applied Suicide Intervention Skills Training)
  • Food Safety
  • Serving it Right

Volunteer Experience

Vancouver Children's Festival

  • Participated in team-building activities to enhance working relationships
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe environment
  • Used critical thinking to break down problems, evaluate solutions and make decisions


Babysitter

  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Languages

English
Punjabi

Timeline

Manager in Training

Sirens
08.2018 - 06.2022

Diploma - Social Service Worker Professional

Vancouver Career College
Parveen Deol