PARVATHY RAJ
Alappuzha
Summary
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
5
5
years of professional experience
Work History
Office Administrator
Beyond Travel Consultants Pvt Ltd
04.2022 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Front Office Executive
Ipms Academy Pvt Ltd
01.2020 - 02.2021
- Maintained strict compliance with security protocols while managing sensitive guest information confidentially and securely.
- Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
- Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
- Assisted in training new front office team members, leading to increased productivity and efficiency.
- Maintained accurate records of guest information through diligent documentation and data entry efforts.
- Created a welcoming atmosphere by maintaining a clean and organized reception area for all visitors.
- Managed high call volumes, directing callers to appropriate departments or handling inquiries as needed.
Education
Bachelor of Commerce - Accounting And Finance
Kerala University
Thiruvanathapuram04-2024
Diploma - Computerised Financial Management
Centre for Development of Imaging Technology(C-DIT)
Intermediate - Commerce
Govt. H.S.S for Girls
Alappuzha, KerelaMatriculation -
Govt. H.S for Girls
Alappuzha, KerelaSkills
- Ability to work with a sense of urgency and discipline
- Good time management skills
- Good organizational skills
- Excellent team player
- File organization
- Office management
- Customer engagement
- Verbal communication
- Document management
- Mail handling
- Telephone reception
- Customer relationship management (CRM)
- Leadership and supervision
Languages
English
Full Professional
Malayalam
Native or Bilingual
Tamil
Professional Working
Education Profile
- Diploma in Computerised Financial Management, Centre for Development of Imaging Technology(C-DIT), Kerala
- Intermediate in Commerce, Govt. H.S.S for Girls, Alappuzha, Kerala
- Matriculation, Govt. H.S for Girls, Alappuzha, Kerala
Achievements Certification
- Certification in Data entry and Console operation (CDECO), result awaiting
- 6 months Certificate Course in Garment Making, GITD Fashion Designing
Personal Information
- Date of Birth: 12/22/95
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Performing arts
- Outdoor pursuits
- Reading
- Singing
Activities
- Trained in Classical dance form
- Performed dancing in various cultural clubs and school
Timeline
Office Administrator
Beyond Travel Consultants Pvt Ltd
04.2022 - 03.2025
Front Office Executive
Ipms Academy Pvt Ltd
01.2020 - 02.2021
Diploma - Computerised Financial Management
Centre for Development of Imaging Technology(C-DIT)
Intermediate - Commerce
Govt. H.S.S for Girls
Matriculation -
Govt. H.S for Girls
Bachelor of Commerce - Accounting And Finance
Kerala University
Similar Profiles
VAMSI KRISHNA REDDYVAMSI KRISHNA REDDY
Senior Structural Design Engineer at Khatib & Alami Engineering Consultants Pvt LtdSenior Structural Design Engineer at Khatib & Alami Engineering Consultants Pvt Ltd
SAYOOJ KOOVASAYOOJ KOOVA
Manager-MEP at SPACEMATRIX DESIGN CONSULTANTS PVT LTDManager-MEP at SPACEMATRIX DESIGN CONSULTANTS PVT LTD
HARLEEN KAURHARLEEN KAUR
Project Manager- Email Development & Learning and Development at Detroit Software Consultants India Pvt. LTD.Project Manager- Email Development & Learning and Development at Detroit Software Consultants India Pvt. LTD.
NITHIN SHAJINITHIN SHAJI
Accountant (AP-Buying and Merchandising) at Bismi Connect Ltd (Reliance Retail Ltd)Accountant (AP-Buying and Merchandising) at Bismi Connect Ltd (Reliance Retail Ltd)
Rizwan ARRizwan AR
Software Engineer at GADGEON MEDICAL SYSTEMS PRIVATE LIMITEDSoftware Engineer at GADGEON MEDICAL SYSTEMS PRIVATE LIMITED