PARVATHY AJAYAN
Timmins,ON
Summary
Detail-oriented Finance Professional with extensive experience in Accounting Support, Reconciliations, and Financial Services. Demonstrates expertise in Microsoft Office and is actively enhancing bilingual capabilities in French. Recognized for accuracy and strong follow-through in fast-paced environments, delivering effective Customer Financial Guidance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Financial Service Representative
Cash 4 You
08.2025 - Current
- Ensured accurate billing and payments, enhancing customer account management efficiency.
- Guided clients through overdue accounts, fostering understanding of repayment options.
- Resolved client inquiries through calls, emails, and in-person interactions daily.
- Maintained compliance through meticulous loan application processing and document verification.
- Delivered tailored client service by actively listening and recommending financial solutions.
- Surpassed monthly lending targets, showcasing strong sales and commitment to goals.
- Educated clients on lending products, supporting informed financial decision-making.
Food Service Attendant
University of Waterloo
07.2023 - 05.2025
- Enhanced guest experience by preparing and serving food and beverages safely.
- Maintained dining area cleanliness, ensuring an inviting atmosphere for all guests.
- Processed payments efficiently, balancing cash drawers accurately at shift end.
- Optimized inventory management, effectively tracking supplies to reduce waste.
- Collaborated with kitchen staff to improve service during busy dining hours.
- Increased sales by promoting special menu items to engaged customers.
Accounting Assistant
Lulu Group International
01.2021 - 03.2023
- Verified emails and processed 50+ daily transactions per day including accounts payable & receivable, accurately posted into accounting software.
- Prepared and reconciled monthly bank reconciliations and internal ledgers for differences and incorrect variances.
- Supported audit preparation and ensured accurate documentation for compliance review.
- Managed over 100 vendor invoices monthly, ensured timely payments and appropriate documentation.
- Assisted in Payroll processing for 40-50 employees and supported the preparation of financial reports and supported budgeting and forecasting activities.
- Prepared detailed reconciliations of balance sheet accounts to verify integrity of financial data.
Finance Administrative Assistant - (Intern)
Orchids Digital Press
10.2019 - 12.2020
- Performed day-to-day office administrative tasks, including responding to 30+ emails and phone calls daily, scheduling appointments, and organizing meetings.
- Maintained current filing systems and databases, with 100% accurate record of documents, invoices and correspondence.
- Performed data input and report generation, handling 50+ entries to support management and administration functions.
- Supported cheque preparation, cheque management, and petty cash handling in coordination with the accounting department.
- Coordinated invoicing processes, improving accuracy and timeliness of payments.
Education
Graduate Certificate - Financial Planning Services
Conestoga College
Kitchener, ON12-2024
Graduate Certificate - Financial Technology
Conestoga College
Kitchener, ON12-2023
Bachelor of Commerce - Computer Applications
Kerala University
India01.2021
Skills
- Problem solving & strong analytical skills
- Effective communicator & conflict resolution
- Bank deposits & Bank reconciliations
- Excellent time management & organization
- Attention to detail & Eager to learn
- Customer service & Conflict resolution
- General accounting & Bookkeeping duties
- Strong interpersonal & communication skills
- Team Player & adaptability
- Invoice Processing & Vendor Management
- Multitasking & accuracy
- Data entry & Record management
- Cash handling
- Proficient in QuickBooks Desktop & Online
- Proficient in Sage 50, Xero, NaviPlan, and POS Systems
- MS Office Excel (Pivot Tables, VLOOKUP, Advanced Functions)
- MS Office suite - Word, PowerPoint, Excel, Outlook
- Technical Proficiency in Power BI & Tableau
Accomplishments
Achieved 98% accuracy in financial transactions and data entry by maintaining organized processes and double-checking all customer and account information.
Languages
French
Limited Working
English
Full Professional
Certification
- QuickBooks Online Certified
- Sage Certified
- Xero Certified
- Currently Learning French (A2 level Proficiency)
Timeline
Financial Service Representative
Cash 4 You
08.2025 - Current
Food Service Attendant
University of Waterloo
07.2023 - 05.2025
Accounting Assistant
Lulu Group International
01.2021 - 03.2023
Finance Administrative Assistant - (Intern)
Orchids Digital Press
10.2019 - 12.2020
Bachelor of Commerce - Computer Applications
Kerala University
Graduate Certificate - Financial Planning Services
Conestoga College
Graduate Certificate - Financial Technology
Conestoga College