Summary
Overview
Work History
Education
Skills
Timeline
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PARV SHARMA

Toronto,Canada

Summary

Data Analyst with over 5 years of expertise in Tableau, Power BI, SQL, Python, and project management methodologies, performing deep data analysis, designing interactive dashboards, and translating complex datasets into meaningful business insights. Proficient in data visualization, predictive analytics, and process optimization. Highly enthusiastic about using modern BI technologies to enhance strategic decision-making and operational efficiency. Known for adaptability, a collaborative mindset, and a strong commitment to continuous learning and professional growth.

Overview

5
5
years of professional experience

Work History

Data Analyst

Best Buy, Canada
, Canada
05.2024 - Current
  • Conducted data validation, extraction, and cleaning processes; utilized SQL to analyze user interaction data and assess the reliability of product features.
  • Built and implemented predictive models for fraud detection using Python and Tableau, improving proactive risk mitigation.
  • Worked closely with the security team to optimize fraud detection strategies based on analytical insights and behavioral data.
  • Facilitated stakeholder meetings and workshops to gather, define, and prioritize business requirements in alignment with market demands.
  • Coordinated with project managers to plan budgets and timelines, ensuring efficient resource allocation and project delivery.
  • Oversaw project execution by monitoring progress and regularly communicating updates, risks, and resolutions to stakeholders.
  • Maintained detailed documentation including project scope, requirements, timelines, and deliverables throughout the project lifecycle.
  • Utilized statistical analysis to uncover key patterns, trends, and performance metrics that informed business decisions.
  • Performed impact analysis to evaluate the implications of proposed changes on current systems and operational workflows.

Data Analyst

CIBC, Toronto
Toronto
05.2023 - 04.2024
  • Communicated data-driven insights and strategic recommendations to senior leadership through impactful reports and presentations.
  • Evaluated network performance metrics to highlight inefficiencies and support enhanced capacity planning efforts.
  • Built and deployed predictive models to anticipate customer churn, enabling targeted retention efforts that reduced churn rates.
  • Partnered with engineering teams to define key performance indicators (KPIs) and design automated dashboards for monitoring network health.
  • Performed in-depth analysis of network outages and service interruptions, implementing corrective actions to prevent recurrence.
  • Studied customer behavior and usage trends to uncover upselling opportunities and contribute to revenue growth.
  • Created customized, ad-hoc analytical reports to support executive decision-making and respond to stakeholder queries.
  • Led market research initiatives to identify customer needs and guide the development of new products and services.
  • Analyzed call detail records (CDRs) to detect fraudulent behavior and implement controls that minimized revenue loss.
  • Conducted exploratory data analysis to discover hidden patterns and process improvement opportunities.
  • Used Python and R to develop advanced forecasting models for sales and customer behavior, resulting in a 10% boost in revenue.
  • Automated reporting workflows, significantly reducing manual effort and increasing efficiency in data operations.

Data Analyst

Aviva Insurance, Toronto
Toronto
06.2021 - 04.2023
  • Conducted in-depth analysis of policyholder data and behavior to identify cross-sell potential and enhance customer loyalty programs.
  • Created dynamic dashboards and performance reports to visualize KPIs and track business outcomes in real time.
  • Participated in the rollout of data governance frameworks, helping maintain data quality and ensure compliance with regulatory standards.
  • Assisted in evaluating insurance claims data to uncover operational inefficiencies and implement cost-saving measures in the claims process.
  • Carried out market research and competitive analysis to understand customer expectations and position offerings effectively within the insurance landscape.

Jr. Data Analyst

Bell, Toronto
Toronto
04.2020 - 05.2021
  • Developed complex SQL queries and crafted dynamic Power BI visualizations to reveal sales patterns and customer behavior insights, guiding strategic decisions on marketplace performance and growth opportunities.
  • Drove the creation of data-informed recommendations through compelling visual analytics and statistical insights, resulting in a 10% year-over-year sales increase and improved customer engagement.
  • Conducted thorough root cause investigations into network outages and service issues, leading to the adoption of preventive solutions that enhanced system reliability.
  • Examined customer behavior data to pinpoint upsell opportunities and support targeted revenue growth strategies.
  • Generated ad-hoc reports and custom analyses to facilitate executive decision-making and respond to stakeholder inquiries with precision.

Education

Business Marketing Diploma -

Sheridan Institute of Advanced Learning
Brampton
04.2014

Bachelor’s - Computer Science Engineering

Kurukshetra University
India
05.2011

Skills

  • Data Interpretation
  • Data Cleaning and Organization
  • Problem-Solving
  • Statistical Analysis
  • Data Visualization
  • Multi-tasking
  • Requirements Gathering
  • Detail-Oriented Analysis
  • Continuous Learning
  • Documentation and Reporting
  • Software Expertise- Python, SQL, HTML, CSS, Power BI, Tableau, Microsoft Excel

Timeline

Data Analyst

Best Buy, Canada
05.2024 - Current

Data Analyst

CIBC, Toronto
05.2023 - 04.2024

Data Analyst

Aviva Insurance, Toronto
06.2021 - 04.2023

Jr. Data Analyst

Bell, Toronto
04.2020 - 05.2021

Business Marketing Diploma -

Sheridan Institute of Advanced Learning

Bachelor’s - Computer Science Engineering

Kurukshetra University

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PARV SHARMA