Experienced Director of Construction for projects across North America. Well versed with contracts languages, laws and contractual negotiations with both Canadian contracts (CCA) and US contracts (AIA). Gifted at meeting tight deadlines, driving business opportunities, and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Proven leader in project management, adept at steering complex projects to completion, enhancing client satisfaction and loyalty. Excels in cross-functional communication and creative problem-solving, significantly improving project efficiency and outcomes. Demonstrated expertise in project planning and stakeholder relations, with a keen focus on exceeding expectations and fostering team collaboration.
Overview
27
27
years of professional experience
Work History
Director of Construction
Cascadia Windows & Doors
09.2010 - Current
Started as Senior Project Manager & currently Director of Construction Services.
Manage projects all over N.America consisting of; SFD/MFD/Commercial & Institutions
Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Communicated project plans and progress to key stakeholders and project contributors.
Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
Developed and maintained project budgets to control costs and meet organizational and project goals.
Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
Monitored project progress, identified risks and implemented corrective measures to acquire success.
Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
Established and managed change management processes to fulfill successful project transitions.
Partnered with project team members to identify and quickly address problems.
Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
Championed innovative approaches when faced with complex problems or opportunities requiring non-traditional thinking.
Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
Crafted and maintained project plans and schedules to meet organizational objectives.
Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Streamlined project delivery timelines by implementing agile methodologies, significantly enhancing team productivity and client satisfaction.
Enhanced client satisfaction and loyalty by delivering projects that consistently exceeded expectations in terms of quality, timeline, and budget.
Improved stakeholder communication by establishing regular update meetings and clear reporting channels, resulting in increased trust and partnership.
Optimized team performance and project outcomes by setting clear goals and expectations, coupled with regular performance reviews.
Successfully recovered projects at risk of failure, implementing turnaround strategies that restored client confidence and secured project objectives.
Established and maintained strong relationships with external stakeholders, including clients and partners, ensuring smooth project execution and new business opportunities.
Developed comprehensive risk management plans to minimize project delays and budget overruns, safeguarding project outcomes.
Conducted detailed post-project evaluations to identify key learnings and areas for improvement, fostering culture of continuous improvement.
Negotiated conflicts within project teams to ensure smooth project execution and maintain high morale.
Maintained open communication by presenting regular updates on project status to customers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Mentored junior project managers and team members to enhance their skills and career growth.
Project Manager
Architectural Windows and Doors
09.2007 - 09.2010
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Identified plans and resources required to meet project goals and objectives.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Monitored project performance to identify areas of improvement and make adjustments.
Provided detailed project status updates to stakeholders and executive management.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Managed projects from procurement to commission.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Project Coordinator
Bastion Development
08.2004 - 04.2007
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Responded to requests for information on materials to inquiring parties.
Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
Reported regularly to managers on project budget, progress, and technical problems.
Completed final walkthrough with clients and managed deficiency lists.
Project Coordinator
2 Star Homes
02.2000 - 06.2004
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised construction of multiple projects from project start through delivery.
Arranged and worked with trades from beginning to end of projects.
Land Surveyor Assistant
Dhaliwal Oliver Wong
10.1998 - 12.1999
Set up precise measurement and control equipment.
Performed field calculations to complete assessments.
Used Trimble and Microstation to create topographical survey maps for new residential developments.
Followed local, regional and national guidelines for land surveying.
Entered legal descriptions, lot sizes and other data into online databases through AutoCAD, SurvCAD and CADD interfaces.
Measured and marked property lines and key topographic features.
AutoCAD Drafter
Allied Windows
08.1997 - 09.1998
Created, printed, and modified drawings in AutoCAD.
Worked with architects, engineers and customers to efficiently resolve planning and construction issues.
Demonstrated commitment to continuous learning by staying updated on latest industry trends, technologies, and software updates related to AutoCAD drafting.
Created drawings using AutoCAD for [Type] systems.