PARUL MAHESH MAVLA
Scarborough
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
1
1
year of professional experience
Work History
Store Associate
D-Mart Shopping Centre
10.2022 - 11.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Assisted in the preparation of seasonal promotions by setting up displays according to planograms provided by supervisors or corporate offices.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Education
BBA(Bachelor of Business Administration) -
GUJARAT UNIVERSITY
05.2022
Skills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Team Collaboration
- Store Cleanliness Maintenance
- Basic math skills application
- Computer literacy fundamentals
- Team Leadership
- Product display
- Promotion and discount understanding
- Loss prevention awareness
- Flexible Hours
- Store Organization
Languages
English
Hindi
Gujarati
Timeline
Store Associate
D-Mart Shopping Centre
10.2022 - 11.2023
BBA(Bachelor of Business Administration) -
GUJARAT UNIVERSITY
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