Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shubham Gulati

Chestermere,AB

Summary

Highly organized and dependable candidate skilled in efficiently managing multiple priorities while maintaining a positive attitude. Proven track record of meeting team goals through willingly assuming additional responsibilities. Committed to delivering exceptional results and contributing to the overall success of the organization.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Amazon
04.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Security Officer

Paladin Security
10.2021 - 04.2024
  • Provide exceptional customer service and respond to inquiries from the public
  • Patrol client properties by foot to prevent unauthorized entry and politely direct disruptive individuals to leave the premises
  • Provide specialized security services and sustain effective relationships with key stakeholders
  • Follow and enforce rules, regulations, policies and procedures
  • Respond to and report irregularities, security breaches, hazards and emergencies
  • Utilize radios, handheld devices and computer applications to communicate site activity
  • Write clear and comprehensive reports including daily activity reports and incident reports.

Food service supervisor

Tim Hortons
08.2020 - 10.2021
  • Provides production direction to team members in a clear and concise way
  • Adheres to compliance of government regulations, Market Policy, food safety, National Security Policy, operations, policies, and procedures relating to all activities in the restaurant during the shift
  • Train team in food safety, sanitation, and health and safety
  • Work together with team to meet guest satisfaction
  • Leads by example by appropriately offering suggestions to enhance guest's orders
  • Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed
  • Demonstrates positive attitude in difficult situations by putting the guest's concerns first
  • Maintains a positive team environment, motivates team to perform their best and achieve goals
  • Keeps informed on promotional items and educates team members where needed
  • Takes initiative to immediately report violations of safety, sanitation, or security policies to restaurant management and perform short-term solutions
  • Schedule activities for team members during a shift which include different job duties
  • Assists in ensuring sales and profit targets are met
  • Directs, trains, and motivated team members during shift.

Education

General business -

Sheridan College
06.2019

Skills

  • Strong communication and interpersonal skills
  • Multilingual in English, Hindi, and Punjabi
  • Proficient in MS Office Suite and social media tools
  • Goal oriented; excellent organisational skills; Adaptable; Quick Learner
  • Reliable and punctual
  • Teamwork and Leadership skills gained through collaborative, community-based volunteer work
  • Effective problem solving, decision making and organizational skills
  • Strong interpersonal and public relation skills
  • Able to adapt easily to new situations and high-pressure environments

Timeline

Delivery Driver

Amazon
04.2024 - Current

Security Officer

Paladin Security
10.2021 - 04.2024

Food service supervisor

Tim Hortons
08.2020 - 10.2021

General business -

Sheridan College

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Shubham Gulati