Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Certification
Timeline
Generic

Parul Parul

Regina,SK

Summary

Highly skilled and empathetic customer service experience in assisting diverse clientele. Fluent in English and adept at resolving complex issues, and committed to ensuring exceptional customer experiences. Customer Service experience and skill sets to be an asset to my employer and continue to grow.

Security professional prepared for this role with substantial experience in ensuring safety and order. Proven ability to manage surveillance and access control, contributing to secure environment. Reliable team player known for adaptability and focus on achieving optimal results, proficient in performing routine checks and handling emergency situations with composure.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Guard

ESM SECURITY
01.2024 - Current
  • Monitor property entrances regularly.
  • Authorize entrance of people and vehicles.
  • Report any suspicious behaviors and incidents.
  • Secure all exits, doors, and windows.
  • Monitor surveillance cameras.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

MasterCard and Customers Service Representative

Canadian tire
01.2023 - 01.2024
  • Help to check sustainability for MasterCard
  • Assist customer with there needs
  • Customer service communications and through other actions

English tutor

Canadian School of Education
01.2021 - 01.2022
  • Hold regular IELTS practice exams and assessments.
  • Provide pupils with individual comments and guidance.
  • Create instructional materials and tools for IELTS preparation
  • Maintaining records of student achievement and attendance.
  • Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
  • Improved students' written and verbal English skills through personalized learning programs.

Chemistry tutor

Punjabi university
01.2020 - 01.2021
  • Help pupils interpret and grasp chemistry ideas.Help pupils strengthen their critical thinking and scientific communication skills.
  • Assist pupils in developing good study habits and skills.
  • Assist students working in an online setting.
  • Other relevant duties will be performed as assigned and/or required.
  • Encouraged critical thinking in students through challenging questions that prompted deeper analysis of chemical concepts.
  • Enhanced student comprehension by simplifying complex chemistry concepts and breaking them down into easily digestible parts.

Education

Master of Science - chemistry

MRSPTU
Punjab,India
07-2018

Saskatchewan security guard certificate - undefined

Bachelor of education - undefined

Skills

  • Public Relations
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical Thinking
  • Verbal and written communication
  • Security camera monitoring
  • Patrolling

Accomplishments

  • CLASS 5 LICENSE
  • SECURITY GUARD LICENSE
  • SERVE IT SMART LICENSE
  • HLLQP LICENSE
  • AIQS (CERTIFICED MASTER OF SCIENCE

LANGUAGES

English
Punjabi
Hindi

Certification

  • Masters in chemistry
  • Saskatchewan security guard certificate
  • HLLOP (financial services)

Timeline

Security Guard

ESM SECURITY
01.2024 - Current

MasterCard and Customers Service Representative

Canadian tire
01.2023 - 01.2024

English tutor

Canadian School of Education
01.2021 - 01.2022

Chemistry tutor

Punjabi university
01.2020 - 01.2021

Saskatchewan security guard certificate - undefined

Bachelor of education - undefined

Master of Science - chemistry

MRSPTU

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Parul Parul