PARUL MANN
DUNEDIN
Summary
Experienced with comprehensive payroll systems and financial management methodologies. Utilizes strong analytical skills to maintain precise financial records and ensure payroll accuracy. Track record of fostering collaborative team environments and adapting to dynamic business needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Accounting and Payroll Manager
Big Daddys Ltd.
06.2019 - 08.2024
- Managed and maintained a portfolio of key customer accounts, ensuring accurate and timely processing of all financial transactions.
- Prepared, reviewed, and processed weekly and monthly invoices, ensuring 100% accuracy in billing and timely reconciliation of accounts.
- Collaborated with cross-functional teams to ensure that all weekly and monthly deadlines were met, prioritizing tasks and handling urgent requests effectively.
- Served as the primary point of contact for customer inquiries related to billing and accounts, providing exceptional customer service and resolving issues promptly.
- Worked closely with the accounts team to support day-to-day tasks, contributing to a collaborative work environment and enhancing overall team efficiency.
- Identified opportunities for process improvements, implementing solutions that increased team efficiency and streamlined account management.
- Ensured compliance with billing regulations and internal policies, minimizing errors and disputes while maintaining customer satisfaction.
- Monitored and analyzed account activity, proactively addressing discrepancies and ensuring all accounts were up-to-date and accurate.
Duty Manager
Karman Enterprises Ltd. ( Big Daddys Store)
07.2019 - 08.2023
- Led and developed a high-performing team, setting standards for excellent service and operational efficiency.
- Provided exceptional customer service, upselling high-end products and building strong relationships with guests.
- Assisted in staff training and development, onboarding new team members and ensuring they met company objectives.
- Managed daily operations, including opening/closing procedures, stock ordering, and event/function management.
- Handled customer complaints and inquiries, ensuring prompt resolution and maintaining high levels of satisfaction.
Office Manager
Penny Genius Ltd.
03.2016 - 05.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Education
Bachelor of Business - Accounting
Unitec Institute of Technology
Auckland07-2018
Skills
- Bank reconciliation
- Inventory accounting
- Employee benefits administration
- Accounts receivable management
- Payroll processing
- Credit analysis
- Critical thinking
- Client relations
- Xero and MYOB accounting system
- Microsoft Office Suite
- Customer relationship management (CRM)
- Excellent communication
Certification
- LCQ Certificate
- Duty Managers Certificate
Timeline
Duty Manager
Karman Enterprises Ltd. ( Big Daddys Store)
07.2019 - 08.2023
Accounting and Payroll Manager
Big Daddys Ltd.
06.2019 - 08.2024
Office Manager
Penny Genius Ltd.
03.2016 - 05.2019
Bachelor of Business - Accounting
Unitec Institute of Technology
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