Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Parul Khurana

Dartmouth,NS

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Accounts Receivable Representative

Eastlink
12.2022 - Current
  • Managed payment plans for clients experiencing financial difficulties, maintaining good customer relations while minimizing losses.
  • Communicated with customers to identify and resolve outstanding payments.
  • Maintained strong client relationships through clear communication and timely resolution of disputes.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.

Manager

Subway
12.2021 - 05.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Cashier/Customer Service

Indish restaurant
04.2021 - 12.2021
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Production Worker

Cookit
03.2020 - 01.2021
  • Food packaging and shipping
  • Worked in a warehouse with -4 degrees temperature.

Kitchen Helper

Bagels on greene
02.2020 - 03.2020
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Education

DCS / DEC in Network administration -

Cde college
Sherbrooke, QC
03.2022

Secondary School in Science -

Kundan vidya mandir
Ludhiana, Punjab
05.2019

Skills

  • Computer skills
  • Accounts Receivable
  • Dispute Resolution
  • Customer service support

Languages

English
Full Professional

Timeline

Accounts Receivable Representative

Eastlink
12.2022 - Current

Manager

Subway
12.2021 - 05.2022

Cashier/Customer Service

Indish restaurant
04.2021 - 12.2021

Production Worker

Cookit
03.2020 - 01.2021

Kitchen Helper

Bagels on greene
02.2020 - 03.2020

DCS / DEC in Network administration -

Cde college

Secondary School in Science -

Kundan vidya mandir

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Parul Khurana