Parul Katyal
Brampton,Canada
Summary
Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Hardworking professional with experience in office operations, administrative support, and customer service. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Committed to streamlining processes to improve customer service efficiency and satisfaction.
Overview
8
8
years of professional experience
Work History
Customer services representative
LOWE’S
09.2019 - Current
- Company Overview: Dedicates retail worker experienced in customer services, inventory management, and point of sale system
- Adept at accurately handling cash transactions processing credit cards, and proven ability to provide resolving customer complaints in a timely manner
- Dedicates retail worker experienced in customer services, inventory management, and point of sale system
Sales Associate
Swarovski Toronto Premium Outlets
09.2023 - 12.2023
Handling cash transactions processing credit cards and ability to provide resolving customer complaints in a timely manner
Dedicated worker experienced in customer services , inventory management
Strong multitasking skills.
Cashier
ARDENE
05.2020 - 01.2021
- Highly organized and detail oriented, Cross selling and merchandising
- Strong multitasking skills
Real Estate Sales
HLP Social SQUARE LLP
01.2017 - 01.2018
- Sales experience in real estate for 2 years
- Sales and Purchase of commercial project, handling customer real estate conflicts, explain projects to customers with good interacting skills
Sales Associate
YaYa & Co
07.2023 - 12.2023
Sales experience
Cashier
Handling customer complaints
Multitasking skills
Education
Real Estate Program - Real Estate
Humber College
Toronto, ON04.2022
Global Business Management - Business Administration
Humber College
Toronto09.2020
Bachelors in commerce (B.COM) - Banking Honor’s
GGDSD College
Chandigarh05.2018
Skills
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
- Sales expertise
- Team player
- Ability to lift
- Promotional support
- Computer proficiency
Languages
English
Full Professional
English , Hindi , Punjabi , French (level 2)
Full Professional
Leadership Experience
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Availability
Can work as FULL TIME, FLEXIBLE WORK SCHEDULE.
Currentstatus
Permanent Resident
Timeline
Sales Associate
Swarovski Toronto Premium Outlets
09.2023 - 12.2023
Sales Associate
YaYa & Co
07.2023 - 12.2023
Cashier
ARDENE
05.2020 - 01.2021
Customer services representative
LOWE’S
09.2019 - Current
Real Estate Sales
HLP Social SQUARE LLP
01.2017 - 01.2018
Bachelors in commerce (B.COM) - Banking Honor’s
GGDSD College
Real Estate Program - Real Estate
Humber College
Global Business Management - Business Administration
Humber College
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