Parul Kapoor
Jalandhar,Punjab
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, and data entry.
Overview
8
8
years of professional experience
Work History
Receptionist
Om Visa
03.2023 - 12.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Office Coordinator
Great Premier Webtech
11.2022 - 03.2023
- Booking and schedule appointments, Client generation, Administrative tasks
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Enhanced communication within the team through regular meetings and detailed reporting.
Receptionist
CareMax Hospital
05.2019 - 01.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
Receptionist
Maan Scanning Centre
03.2016 - 04.2019
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Education
Bachelor of Arts - Mathematics
Guru Nanak Dev University
Jalandhar, Punjab05.2015
Intermediate - Humanities
A Pee Ji Public Sr. Sec School
Jalandhar, Punjab03.2013
Matriculation - Humanities
A Pee Ji Public Sr. Sec School
Jalandhar, Punjab03.2011
Skills
- Microsoft Office
- Communication Skills
- Client Handling
- Quality assurance
- Organizational skills
- Multitasking Skills
- Attention to detail
- Office Management
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Receptionist
Om Visa
03.2023 - 12.2023
Office Coordinator
Great Premier Webtech
11.2022 - 03.2023
Receptionist
CareMax Hospital
05.2019 - 01.2020
Receptionist
Maan Scanning Centre
03.2016 - 04.2019
Bachelor of Arts - Mathematics
Guru Nanak Dev University
Intermediate - Humanities
A Pee Ji Public Sr. Sec School
Matriculation - Humanities
A Pee Ji Public Sr. Sec School
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